Can someone help with with the corporate fast track option?
I registered for this fast track offer:
https://all.accor.com/a/en/offers/fast-track-select-2026-corporate.html
They literally changed the Terms & Conditions! After I signed up and booked my stay using the required corporate codes I was not credited. At the time I registered and booked, the T&C were completely different - sayin that I need to book the say with the corporate codes (which I have) through one of the official channels like website, app... And I did that.
I contacted support and they keep insisting I’m not eligible, even though I clearly showed them that I fulfilled all the conditions listed in the original T&C. They still refused to credit the offer and now I noticed they’ve changed the entire T&C page to fit their current position. Honestly unbelievable.
Anyway, this is basically the only fast track offer I can still use before the end of the year, so I’m trying to figure out the correct way to complete it. Has anyone here successfully completed this promo and received the status upgrade? Any tips on how to properly use it or what exactly counts?
Thanks!