r/Accor

I am planning 7 days trip to Mauritius in June.

I have alot of Accor points.

There are only 2 Accor properties in Mauritius.

I am planning to split my stays in both the hotels.

1 property sofitel L’Imperial

2nd So sofitel

I have few questions:

1. Should I make the bookings with points at the time of booking and should I pay with points at checkout,

2. what are the benefits of paying with points at checkout.

3. Should I make booking and just inform at checkin that I will pay with points or do I have to confirm before making the booking.

4. There are many offers going on Accor, if I make the booking with the offer and pay with points do I receive the benefits of the offers.

5. Do I get points for staying even if I pay wifh points at checkout.

Sorry If my questions sounds stupid, it’s my first time making accor booking and I am not confident how it works.

Hello!

I'm new to the accor world. Just got enrolled into Accor+ membership via Platinum Reserve.

I was looking for the red hot rooms deals for Mauritius and Seychelles for the month of August. But I couldn't see any special deals for that.

I would like to know how the Red Hot Rooms thing work? How to take maximum advantage of that deal?

If i get 8 bonus nights due to fast track offer and renew my Accor Plus later in November, would i get 30 nights from renewal or just 22 nights because of the 30 nights cap? Is there a way to apply the renewal earlier so i can get my 30 status nights earlier, because my membership expiry is on November 30, thus its hard to use the 30 status nights as it expires in just one month.

Hello,

As the title says, I need to confirm the stay plus availability of the below mentioned properties at the dates between 19 may 2026 to 24 may 2026. Any help along with prices would we great ! The properties are :

Fairmont Singapore
Swissotel The Stamford SIngapore

Pullman Singapore Orchard

Sofitel Singapore Sentosa

Thanks

I bought subscription for Accor China through We Chat and I want to use a free stay. I am getting several options for Shanghai, but it's like less than 20% of All Accor properties in the city. Then, I can't select 2 adults and 2 children, only 2 adults. How can I add the kids? Since I will be platinum when I travel, I would be upgraded to a bigger room but my kids are 13 year old, do I still need to book two rooms?

Received an email today that this hotel is no longer part of All Accor as of today. I have a booking at this hotel in 2 weeks - and 2 weeks ago decided to change rates as non-refundable plus breakfasts was much cheaper and we had confirmed we were going to Nottingham. The email indicates that there is a legal dispute as to why the hotel is no longer part of the chain. They are not honouring the benefits at this hotel. Called Accor and as it’s a non-refundable reservation they are wiping their hands of this issue and have told me to contact the hotel directly. As a Diamond member, I am not pleased with this service from Accor. I booked the hotel as it’s part of Accor and get points by staying. I now lose out on points and am questioning the service that I will receive since there is a legal action pending for this hotel to be removed from Accor.

Not sure if it’s open to everyone

Hey there!

I will be staying at an Accor hotel soon. My friend is allowing me to use her friends and family discount. Does she have to book on my behalf, or can I book and simply show the card at check-in?

If you cancel stay plus night, how long before the voucher got credited back to your account ? Thanks.

I received a bonus point promotion email and made a booking. The points estimate in the booking confirmation doesn't seem to include any bonus. Anyone can share whether it's indicated somewhere? I seem to recall that some promotion does have indication in the booking but can't find it anywhere in this case. Thanks.

Any existing Hera promotion for Swissotel Osaka for June stay period? Thanks.

Hi!

Looking for info on Pullman Melbourne On The Park 16.05.26-18.05.26, please (could even be 16.05.26-19.05.26). Price/ Red Hot Rooms/ BOGO please. Interested in either the Premium Superior Room or The Deluxe Executive Room With Lounge Access.

Thanks so much!