Idea Feedback/Scaling Advice Needed
Hello Guys,
This is not a marketing post - I will not mention my company name
I run an AI startup with a team of 30+. Over the years, we’ve delivered 200+ projects across Upwork, Fiverr, and LinkedIn. We noticed a massive problem: clients are tired of being quoted $5k–$10k for a single automation, and non-technical founders are overwhelmed by the "how."
We’ve moved to an "Unlimited AI-on-Demand" model. We built a SaaS platform where a user types a request in plain English, and our AI architect maps the workflow and creates a technical ticket for our dev team assigned for you in under 20 seconds with average delivery time per ticket being 48 hours.
We’re currently sitting at pre-launch phase, but I’m hitting some "productized service" crossroads and want your feedback on the marketing scaling mechanics.
Common Objections I’m Navigating ( answering for you )
- Scaling Burnout: People assume "unlimited" kills the team. We use a queue system (one active task at a time) to keep the 40+ person infrastructure predictable with over 300+ internal automations deployed making our service delivery a breeze - allowed us to maintain 4.9 rating on trust pilot ( not mentioning our brand name )
I’m looking for feedback on the logic here:
- Retention: For those of you in the agency space, how would you scale and blow an offer like this? We can offer free trials and demo's just not sure what to fully focus on since we're juggling through some linkedin/email outreach rn with little success. Messaging, tonality and value proposition seems to be off I think**.**
- Pricing Floor: Does $850/mo attract "nightmare" clients? Would shifting the floor to $2,000/mo solve more problems than it creates at this stage?
Not looking for leads....just trying to stress-test the scaling economics and the model before we go all-in on the next growth phase.
What am I missing to blow this AI B2B SaaS into a 100+ client system.