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u/Abject_Manner_4222

▲ 1 r/EnterpriseCarRental

Haven’t been able to extend online in over a year (kind of)

I have been getting this message for just over a year, as a monthly renter. When I first started renting, manual extensions in the app were never a problem. I went on like that for about 3/4 months.

Then this message started showing up. I eventually was connected with a representative that was verbally American/fluent English and she willingly/unwillingly explained to me that this is due to insurance purposes, supposedly when the renter manually extends, the liability does not extend with it (or something like that), so it must be done during business hours by either calling customer service or the branch itself.

Fast forward to this current rental, I was able to extend it twice on my own, in the wee hours of the night. I was astonished. I figured many people complained during spring break that they cannot extend their rentals themselves, except now that I’m trying to extend it myself again, I’m right back at square one.

Why?! Is it not liability related? Is it relevant to my account? Is it due to inventory strain at the branch? (Very big branch, 5+ acres, multiple departments). They are not strained for inventory right now. Prices are as low as they can possibly rent under the jurisdiction.

I’d like to be able to extend my rental myself at any hour of the day, due to the fact I do not have a set schedule and I’m functional at odd/random hours throughout the week. It’s mostly a convenience situation, but I’m just so curious what this is really about.

I’ve searched as much as I could and no one talks about this situation. When it was explained to me, it was as if it’s a common practice throughout the entire US.

Pls inform. I miss being able to extend my own rentals.

I’ve never caused a payment issue at Enterprise. No overdue balances, cleaning fees, damage charges, or anything like that. My spend is $1,000+ per month and I return/rewrite the vehicles in exactly the same, or better condition than when it was released to me.

Thank you. 💚

u/Abject_Manner_4222 — 2 days ago
▲ 15 r/Roadie

By far the largest route I’ve ever fulfilled on Roadie in one sitting. Blessed. It even included an execution chair! Happy Monday

Under the tarp is a 60in kitchen counter and vanity

u/Abject_Manner_4222 — 2 days ago
▲ 3 r/Roadie

Anyone else get their XD reward system email to claim their reward on the new store? I don’t know if I’m eligible for more than one thing or not, but I was able to claim the vest among other things that are available.

u/Abject_Manner_4222 — 2 days ago
▲ 1 r/EnterpriseCarRental

I’ve had two trucks with bedliners, and two trucks with no bedliners. For the ones without, on two separate occasions, I was told don’t worry about any scratches or any non-serious damage in the bed.

Surely it is understood the capabilities of the bed of a pickup truck, but I’m wondering what the final word is in regards to trucks with no bedliners.

When/if they are prepared for sale through Enterprise Car Sales, is the bed resurfaced/repainted? Is the bed entirely replaced as a whole? Or is it just auctioned off if it’s beyond a fair repair.

Just curious. Upcoming 1/2 ton rental and I’m guaranteed a truck, just looking to put my conscience at ease if it has no bedliner. I’d rather not talk anyone’s ears off. Not looking to destroy it or neglect it, I expect to treat it like my growing child, but trucks with no bedliners just confuse me.

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u/Abject_Manner_4222 — 8 days ago
▲ 3 r/evcharging

I’m really fond of the “pedal assist/brake assist” that saves up a lot of wear and tear on the brakes. I had it on MAX almost 7000 miles and I finally started stepping on the brakes 7001 miles later and WOW are the real brakes so strong. I like to think I mastered the pedal assist feature.

I’ve learned that anything over $0.52kWh is expensive for a charge. I typically want or was aiming for 10 miles to the dollar, so 220 miles range is $22. I kept this up for a while, bouncing between Electrify America Plus and evconnect.

I finally found a REAL ChargePoint station, over 150kW. It was cool. It was a $50 hold which I wasn’t proud of, but the hold was released immediately after the charge and finalized. Evgo however, for the one and only time I used it, really pissed me off to see that $55 hold. I wasn’t signing up for their nonsense.

As someone who drives 8000-10000 miles per month, I find charging to be an extreme convenient waste of time, but also an annoying waste of time. Sometimes I need to charge STAT. Nope. Other times I like to drag it out, get food, brush my teeth, go to the gym if I can, etc. but overall, too much downtime. If the wheels aren’t moving, I’m not making money. And evidently, I’m spending money under the circumstances.

Vehicle was rented from Hertz. The first one was not well maintained, so I had to swap it out at the airport. Also not well maintained (poor tires), but I understand they don’t want to spend much on their EV fleet anymore.

Overall, it was interesting to experience this for the first time. The learning curve was very easy to get around. I’d rather have had a Tesla or a Polestar for the reservation though.

Just venting now that the rental is coming to an end. I’d imagine I hit certain keywords that might draw some searchers in here.

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u/Abject_Manner_4222 — 8 days ago
▲ 43 r/tampa

In your request to them be sure to include where you were picked up from at the airport and the approximate time. I have included this during the return. The case was empty, seems to be valued at $25-$30 and has something that seems like an RFID inside. I know nothing about it other than when and where I found it.

u/Abject_Manner_4222 — 12 days ago
▲ 1 r/Roadie

April 23rd 8:59pm, going on 4 business days, 5 days in total of no reconciliation payment for a completed block. No one has replied to emails (they never have replied to those block payment emails but the payment comes through). no response from support@roadie.com either. Live chat says to continue to wait and check my email.

They owe me $43. That’s more than a full tank of gas for some, or two full electric vehicle charges with 500 miles of range. Two nights of dinner.

I’m not itching for a fix, but damn, these people owe me money that I was guaranteed to make and no one is saying a word.

What is the longest anyone here has ever waited for a reconciliation adjustment?

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u/Abject_Manner_4222 — 14 days ago
▲ 0 r/Roadie

There was no unit number provided for a multi unit dwelling. Instructions are to call the recipient in TSC orders anyway, but I needed the unit number. I guess she saw the encrypted “scam likely” phone number and when she answered the phone screamed at me “Leave. Me. The. Fuck. Alone.”

I said “ok, so I’m returning your order to the store”

“Oh no I’m sosososososososososososososo sorry” she says. I hung up the phone. She called back so fast. I said there is no unit number provided for your tractor supply delivery. She gave me the unit number and I hung up the phone while she was still talking.

Too bad. Seemed about my age range too.

I would take her side except since she answered I know the calls are going through which means she also received the automated text messages THREE times that she could have replied to.

u/Abject_Manner_4222 — 15 days ago