For those in Hospitality - Figured I shared this email. It’s like pulling teeth to get some info from them but this is the most I’ve ever received.
Thank you for reaching out once again. We greatly appreciate your understanding. We would like to confirm that your package is registered under the Supporter's Suite at the Atlanta Stadium, and your order is currently marked as settled in our system. To begin, the Supporter's Suite, Champions Club, and Champions Club Suite are all distinct hospitality products, each offering a different type of match‑day experience. The reason you may not see your exact product name listed on the website now is that available inventory changes over time, and certain categories may no longer be displayed once sold out or unavailable for new purchase. Champions Club provides a premium lounge‑style experience with preferred seating near hospitality areas, pre‑ and post‑match service, global fusion cuisine, specialty beverages, live entertainment, and a commemorative gift.
Champions Club Suite offers a shared, climate‑controlled suite environment with attached seating. It includes extended hospitality service (three hours pre‑match and two hours post‑match) and serves as the main communal space rather than having a separate lounge.
Supporter’s Suite is a shared suite designed specifically for fans cheering for the same team. It includes a climate‑controlled suite with attached seating, food and beverage service for three hours pre‑match and two hours post‑match, and a lively, team‑focused atmosphere. Please note that barstools are not considered client seats.
Regarding pricing, our hospitality package prices are based on market value at the time of purchase and may fluctuate depending on demand. While current listings may appear higher or lower than what you paid, your original purchase price is final once your order is secured, and packages are not eligible for returns, cancellations, or exchanges. Please also note that our hospitality packages include exclusive services, premium amenities, and curated match‑day experiences that go beyond standard ticket access, which is reflected in the package value.
For additional details regarding your purchase, please visit the Know Before You Go page here. Please be sure to select your appropriate Location(s) and Hospitality Level(s) to view the relevant information. Please let us know if you have any further questions.