
r/vivobarefoot

No exchanges on UK purchases??
Is this right? No exchanges for UK? That seems crazy. It's my first time ever buying from them, or ever buying barefoot shoes actually. Took advantage of the 50% sale like everyone lol.
I got the Obsidian Gobi II in a women's 8 - they fit but, with not much wiggle room - I'd probably be better with an 8.5 but they won't exchange. But I don't want to send them back cos I'll never afford another pair at their normal prices.
Any way around it? Or anyone wanna trade 😂
US Buyers Beware: no ability to conduct exchanges and anti-consumer behavior from VIVO
Just started my barefoot journey. Vivo was my first choice. Won’t be my last.
I’m new to barefoot shoes. Spent a few weeks researching brands before committing, read threads here, watched reviews, compared construction. Vivo kept coming up as the gold standard. I bought in.
Ordered a pair during their recent VIVO50 promotion. Wrong size. Honest mistake. I reached out to swap them for the right fit and expected to pay any difference in the product not to lose the promotional price entirely just because I needed a size exchange.
Their support team disagreed. Here’s the response I got from a team lead after escalating:
“I hope I find you well; my name is Rachel, and I am one of the leads on the Vivo Support team. I’m sorry to hear you need to look to return your recent order due to your Vivos not fitting. My colleague Aziza is correct that the VIVO50 promotion was only valid for the advertised period of 2nd May - 5th May, and it has been confirmed that we are unable to extend or match this promotion past this timeframe. I can appreciate the disappointment this may’ve caused, as you are now needing to return your order, and I am very sorry to learn of the frustration this has caused you. However, you are of course more than welcome to return your order for a refund as the order is not suitable for you; I have attached a free returns label in this instance for you, valid for 7 days.”
A free return label isn’t a resolution. It’s a door held open on the way out. I’m not asking for something unreasonable. I bought during a promo, needed a size swap, and expected to pay the same price for the same product in a different size. That’s a basic customer experience standard most brands meet without thinking twice. Vivo didn’t. And that’s the issue.
I came in ready to build a full lineup with this brand. That’s not happening now. Plenty of other barefoot options out there and I’ll be exploring them. Happy to hear what’s working for people.
Update: Downsized my Vivos and I have different sizing problems
I posted earlier about finding that my new Vivobarefoot Gobi in EU 41/US 8 felt a bit longer.
Because of the 50% off promo by Vivo, I decided to buy US size 7 in both the Gobi sneakers and Primus Lite Knit Natural.
The reason I decided to choose size 7 for the Primus Lite Knit Natural was because the Vivo sizing chart for Lite Knit has size 7/EU40 for for lengths 25-25.8cm/9.9-10.2inches, whereas for the Gobi (and Primus lite) it suggests size 7 for only up to 25.4cm/10in.
The size of my feet according to volumental Scan are 10.13in for left and 9.98in for right foot. Both my feet are roughly 3.9in/10cm wide. This is the largest measurement in both length and width for either foot I’ve had. When an outline of my foot and measured, I’ve never been able to measure more than 10in for my longer left foot. The volumental Scan was done in the morning when I assume my foot is the smallest. Its calculations are based on projections which I assume are not as great.
I Walked about 2 miles with the Lite Knit today. During the walk I get a somewhat sharp rubbing pain in the roof of only my left foot’s first metatarsal.
Mechanical Symptoms:
• The "Toe-Off" Bite: The pain happens specifically during toe-off (terminal stance) when the shoe creases.
• Inward Collapse: On my larger left foot, the material seems to buckle inward during the flex, creating a "pinch" or "hotspot" on top of the joint.
• Asymmetry: This does not happen on my right foot, which is 0.15in/3mm shorter.
With the Gobis, this is not as bad since they’re made with Leather. But I do feel size 8 might be more comfortable long term. I haven’t done a longer walk in either of the Gobis.
For reference again, my Lems primal Zen is very comfortable and I don’t have the issue in size 8.5. I also feel apart from the width of the Lems, the volume is also bigger - the toe box is taller.
In the last picture I’ve drawn an arrow where I feel the pain in my left foot when I’m in a toe off stance. The buckle in of both feet are similar. But I’m assuming since my left foot volume is bigger the roof of the Primus knit is brushing on my first metatarsal.
Unless someone can convince me otherwise it seems the obvious thing to do is to return the Primus knits at least. I ideally don’t want to walk this much to decide that the either Gobis might be a bad fit. So I might return them as well.
Got such a nice size haul of other shoes I always wanted thanks to this haul! Has anyone tried the hiking shoes before ? I hope they’re good
Discount code: VIVO50
Gobi Leather is a QA/QC Mess
Bought these on the Vivo50 sale and it’s like Vivo was pissed at me for getting such a deal.
This is my second pair of Gobi Leather sneakers and my others are my favorite shoes of all time. So I ordered a pair in triple black.
I can’t believe Vivo sent these out of the warehouse. The soles on both are extremely warped and concave in multiple places. Both shoes have this dusty white material on the sole that I can’t remove.
I reached out to Vivo and will update
Yes I know my desks wire management sucks please don’t roast me in the comments.
48 hours only – ends May 4th
Save 50% on full-price adult Vivos with code VIVO50.
(I am from Europe and just ordered Yin Slides and Gobi Sneakers for 155 eur... HOW?! Maybe they saw all the complaints on here and wanted to redeem themselves)
Vivo fit question. I am getting a little pinky toe rubbing on my recent Vivo JJF purchase. Wondering if they will break in more or swap out for primus lites...
Hello I have been wearing Xero HFS II (blue shoe) and recently picked up some Vigo JJF Knits (black). The Xero's are an EU 43, the Vivo's are an EU 42. The length is the same in both, I tried on a 43 Vivo knit and they were very long. I am getting a little rubbing on my pinky toes. You can see where the pinky toe hits on each shoe in the photos.
The Vivo's certainly taper more than the Xero's, but I think the rubbing is mostly from the slight reinforcement tape? on the inside edge of the toe box.
I took out the insoles to make the shie roomier, and I jave been trying to fiddle with the fit bu adjusting the laces. But the laces cause bunching on the top of my feet that are uncomfortable and I haven't gotten a perfect fit yet probably due to the stretch in the knit.
I am wondering if the Primus Lites would fit a little better due to the laces actually locking down the two sides and the tongue so that my feet aren't moving as much and rubbing on the side.
Anyone else have experience with breaking in and dialing down fit in knits?
Former ABABA II wearers, what do you wear now? My pair is on its last legs :( and the shoe is no longer being sold :(
Question regarding exchange service
Why can’t I exchange the Sensus Yin Slide Men for a smaller size? Unfortunately it doesn’t fit and I bought these during 50% Sale. My other two pairs, also too large, I could exchange. They are on stock so I don’t see any reason why that is not possible
EDIT:
Just to clarify: only the Sensus Yin Slide Men could not be exchanged for a smaller size. My other two pairs were also too large, but those could be exchanged for size and color without any problem. Yes, I bought them during the 50% sale, which is why I don’t understand this
These are perfect
Just received a pair of new tracker AT low’s and these fit like true 9.5’s even though they are 9’s.
I have a pair of gobi 2 sneakers size 9 that were very tight on me and I almost decided to quit on vivos cause they don’t make half sizes.
Pro tip: check the actual measurement/ sizing for each shoe. Apparently the tracker lows are longer than the gobis even though it’s the same size on paper. Super happy with the fit and overall look.
Very bad practice, ordered with the 50% off code. And today without any information given my order was cancelled. Address and payment were all correct. Now the code no longer works. A reason more to switch brand, I'm pissed.
Anyone want to trade a US 11 for a 10? Motus Flex in Moss color
Got the 11 but could go for a 10. Let me know if anyone has one they want to trade. Bought during 50% off. Only tried them on but have not worn them. Brand new, they.
Title.
Saw someone else mention their order was canceled after using the 50% code.
ISO Vivobarefoot Motus Flex Natural and Primus Knit Natural
I had the unfortunate experience of ordering the wrong size during the 50% off sale and now im without the shoes i wanted. So I am looking to see if anyone has a pair of either available in size 11 they’re trying to sell.
Is this discoloration normal for vivo? (Gobi II Sneaker)
Just got my first ever pair of vivos today. Have included 2 pictures to show the sole that has white discoloration. For an all black shoe, it stands out quite a bit... It this normal and to be expected? (Gobi II Sneaker Leather Mens)
Sole Fix Tips?
Just want to fix the hole. Had these just over a year, don’t really want to pay the £80 to get them revivo’d. Any tips on fixing the sole hole?
Primus Flow Knit Size 8 Looking for Size 7
I bought some Flow Knits during the 50% off sale but I unfortunately am probably a size 7 Men’s not a size 8. Anyone in the chaotic probability of the universe run into the exact opposite problem and wanna trade?
Wanted these for awhile. Hesitated because I wasn't sure how they'd look with khakis or dress pants in a business casual workplace. I couldn't find any pictures or video online, so I thought I'd post these. For what it's worth, I'm incredibly happy and I absolutely love them.
Getting desperate
Anyone have a pair of Motus studio mids in size 9 they want to sell me? Or does anyone know where to pick up a pair? I need this shoe in my life.