r/tmobile

🔥 Hot ▲ 170 r/tmobile

ReCarrier Clown

Since he became CEO it’s been nothing but awful pushes, bad business decisions, and stock value decrease. I’ve seen nothing of value to the workforce or the customer come from this clown.

u/MightOk3570 — 6 hours ago
▲ 27 r/tmobile

Watch out

This dude is trying to access customer account through mobile experts who work in retail locations to help him commit fraud and theft

u/Bsanch1996 — 7 hours ago

T-Mobile vs USMobile light speed?

Same low ping low jitter high stability?

USMobile says light speed is QCI7 what priority is T-Mobile's Experience Beyond plan?

I tether my phone to my desktop to play online games. (MY ONLY OPTION I CAN'T GET REAL INTERNET WHERE I LIVE)

I'm currently on ATT and I get random disconnects mid game. I only disconnect in online games. It's never my internet dropping as the stream I'm watching won't buffer or anything it's just games for some reason

My brother has T-Mobile and when he is home I have him hotspot me. When I'm connected to his hotspot I never get disconnected in the same games that my ATT connection is disconnecting me in

With all that being said could I go with USMobile's light speed and get the same low ping the same low jitter and the same high stability as my brothers T-Mobile? Would deprioritization affect gaming and streams? I go through about 300gb a month if that matters. I need to be unthrottled uncapped too. I'm new to all of this and I just have to get off ATT asap I can't be disconnecting during online games and just unsure how good USMobile is compared to T-Mobile even though they use the same towers

Anyone who knows more please any information is welcome

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u/DMBPSR — 4 hours ago
🔥 Hot ▲ 62 r/tmobile

What do my fellow Mobile Experts think?

How long before dipwad Srini is removed from the top? Stock down from averaging $217-$223/Share to $197/share, employees leaving in masses, customers porting out in masses, phone promos going away for free lines involved in ANY bogo activation, top plans not getting top plan level promos and former green performing employees now in yellow or red from new ranker style. I don’t think he makes it another 3 months. These shareholders can NOT be happy right now.

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u/Bsanch1996 — 22 hours ago

Go5G Plus 3rd Line Free No Longer Free w/o Autopay

Go5G+ with 2 paid lines, 3rd line free, 2 free AAL. Up until this month this plan was $160 without autopay, $150 with autopay. April's bill is showing $165 without autopay, because the 3rd line free only gets $35 off, making it $5 instead of free. AALs are still getting $40 each even w/o autopay, which is how the 3rd line free used to be. Anyone else seeing the same change on your bill this month?

February (no autopay discount): free lines each got $40 off.

January and March (autopay active): free lines got $5 autopay + $35 discount.

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u/MsVespertine — 6 hours ago

Do we jump ship to xfinity?

We are in the process of trying to reduce our internet bill. We use comcast (xfinity), and they have this price for 5 year thing going on and trying to get that all situated. Weather or not we will be able to is another thing as a non-new customer.

What I am wondering is should we bring over our cell plan. On paper it really seems like we should. We currently have an older T Mobile ONE plan. Its 5 lines, unlimited data/text/talk, etc that we pay $170. We also get the basic netflix for free.

With the new xfinity 5 year plans they are giving one line for free for a year (20$ after the year). So even after the one year it would only be $100 for the 5 lines vs $170. I feel like though I am missing something and figured Id see what others say. Is the service better? Or is xfinity known for jacking up mobile prices later? For what its worth our bill has been the same with tmobile for a while and hasn't been any issue. Just like everyone in the world right now and seeing how to save a few bucks here and there.

Any thoughts or opinions are appreciated.

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u/rubredvelvet — 10 hours ago

can i use a line in mexico?

hello!!

I'm mexican based on Monterrey, MX.

I would like to know if with this plan can i use the line for calling and using data in Mexico. + i travel a lot so, it can be helpful to have a US phone number.

And also, i saw this on the TMobile website, but I wanna know if someone of here try use their phone in Mexico.

Thanks!!

https://preview.redd.it/aoqsph4wifug1.png?width=738&format=png&auto=webp&s=e7364d960bd0cd41829a37bc2b3e4c98a97d5c14

https://preview.redd.it/vvlqvnx7ifug1.png?width=617&format=png&auto=webp&s=e88464bc02dc13ea5c1f03314e52519442561f5e

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u/Embarrassed-Log6415 — 9 hours ago

Port out and back in on bogo

I just want to make sure I understand. So I added a single line on 12/19/24 and then on 1/14/25 (ID250039) I added two lines one paid and one free. Since it's been over a year now I can port out the number from 12/19/24 and then port it back in doing a bogo deal.

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u/Rlewis2288 — 8 hours ago

So Cal Att Customer Currently

Im looking to make a change soon enough, ive been with Att for over 15years now and it seems my billing keeps increasing..How is T-MOBILE to Att So Cal in your opinion?

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u/Honest_Composer_3524 — 6 hours ago

Device Upgrade on account level lines?

Hi, I currently have a 9-line plan for under 100$, and all lines show as “included.” However, it’s difficult to identify which lines have specific promotions or which ones are considered free, since the promo IDs on my bill don’t always match those shown under the promotions tab.

Given this, I wanted to ask, am I eligible to take advantage of device upgrade deals under the Go5G+ plan on any line, regardless of the specific promotions attached to each line?

reddit.com
u/No-Feedback4151 — 10 hours ago

bought a phone off swappa blacklisted 2 months later

the title. what do i do? i went to tmobile and they said theres nothing i can do. only real option ive found is switching to verizon and trading in the phone but i dont know

reddit.com
u/Flashy_Winter_2232 — 14 hours ago

Question about bill and switching

Currently have magenta max with two phones (paid off), iwatch, and two iPads (still paying on those).

If I ported the two mobile phone lines, could I still keep the magenta max plan for the watch and iPads?

I was thinking of upgrading phones by taking advantage of a deal at AT&T and then coming back in two years to the magenta max plan.

Does this make sense or am I just really tired?

I don’t want to upgrade plans but would like to upgrade phones.

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u/euchre4155 — 13 hours ago

How to get TCL NxtPaper 70 Pro with minimal cost?

Was really hoping to get the TCL Nxtpaper pro but cannot get it without a T-Mobile plan, which I do not have. Sigh.

Long story short, I tried to make sense of the plans but it's confusing and thought I'd ask the experts here on what would be the best approach for getting the phone at the lowest cost?

Ie. best prepaid plan vs cancellation costs, etc.

I tried to work with the in store employees but they kept being pushy asking me to bring my whole family over and like, no, I just want the phone is all not to switch carriers.

Anyways, any and all help would be greatly appreciated - thank you.

reddit.com
u/bigtatertotsguy17 — 14 hours ago

Anyone else having text/image issues in the NY area since Wednesday?

My partner (same line as me) started having issues Wednesday night into early Thursday morning.

At first, texts weren’t coming through until hours later. Now texts seem fine, but images still aren’t coming through at all.

Is anyone else experiencing this? Trying to figure out if it’s a network issue or something on our end.

Android, messaging app is textra.

reddit.com
u/Badluck90 — 11 hours ago

Can't disable port out protection

Yesterday I moved my second line to Mint just fine. This morning I'm trying to move my main line over but can't disable port out protection. I go in, unselect it, hit continue and it looks like it's good. Try to port number and it fails. If you go back to check and port out protection is re-enababled. I'm guessing I need to call them again.

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u/TempusSolo — 19 hours ago

Where to find problem resolution!

I just wanted to come on here and say that I’ve been battling issues with the way my account was set up since January of this year. It has been back and forth with customer service reps and in store managers to try to fix my problem. I reached out to T-Squad, per another users recommendation and everything I had been dealing with was fixed within 30 minutes. They even gave us a month off for having to deal with six separate troubles.

If you or anyone you know is struggling to find a solution to your lack of service with T-Mobile, I HIGHLY recommend reaching out to T-Squad on Facebook or X. From billing issues, to rebates, to account set up, they were wonderful. And also thank you to the thread that recommended T-Squad! ☺️

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u/Ok-Lunch1866 — 13 hours ago

What is the best way to go about this?

Currently on ATT

I have installment balance of 500 remaining (financed s24u a while ago)

I want to switch to tmobile asap

ATT requires me to fully pay the remaining 500 before unlocking the phone

What options do I have other than just paying the remaining balance? I hear things like switch and we will pay up to X amount of your balance sort of things but I'm not familiar with them

reddit.com
u/DMBPSR — 13 hours ago

Time for new phones, switch carriers?

Did Costco port-in of 3 lines in October 2023 on GO5GNEXT and got 3 phones with device credits and a 4th line without a phone that we ended up giving that line to daughter's boyfriend.

Currently about $180/month including one tablet data line which we don't need.

Want 2 new S26+ or Ultra and one new iphone. Looks like switching to Verizon would get me about the same montly with phones free on device credit vs Tmobile device credit only doing 2 phones and not covering full price of those even.

Am I misunderstanding the only 2 discounted phones per account thing at TMO?

reddit.com
u/Dex_Sawash — 23 hours ago
Week