

San Diego Autograph Property -flooded room
Stay away from the Hotel Republic in San Diego - an incredibly disappointing experience, especially for an Autograph Collection property.
After a long flight from the East Coast, I checked in, unpacked briefly, and went out for lunch. When I returned to freshen up and rest, I should’ve noticed something was up as the fire doors were closed upon exiting the elevator. As I got towards my room, there was visible water pooling in the hallway and I could hear water running inside my hotel room before even opening the door. Meanwhile, housekeeping was cleaning a nearby room as if nothing was happening.
When I opened my door, I was met with gray, bubbly water pouring from the ceiling and flooding the room. I called the front desk right away for assistance retrieving my belongings to prevent further damage, but no one came for over 30 minutes. By that point, my items (needed for a work trip) were completely soaked in gray water and unusable.
At the front desk, the general manager was completely indifferent and simply stated that no other rooms were available. There was no attempt to relocate me to another property or proactively resolve the situation.It then became an uphill battle just to get any acknowledgment or remediation.
After maybe another 30 minutes they shut off the hotel water completely (without letting guests know) so it was hours before water was restored and everything coming out of the pipes was brown and gross. STAY ANYWHERE ELSE