u/Roo_in_Chicago

Lifetime Titanium Elite and repeated guest at Pier One Sydney and upgrades not given despite request using nightly Upgrade Award requests and plenty of rooms available. All suite categories showing availability even at 4pm on door of checkin. Makes the whole program kinda worthless as no lounge at property either. Given a one level upgrade to a partial water view water view again despite 8+ categories above available for booking.