Propio contract explanation
So apparently I applied for a position with propio a long, long time ago and a recruiter recently reached out to me to start the interview and onboarding process. I passed. Someone from the onboarding team reached out after a day or two (after I sent an email to the first recruiter notifying him that I am waiting on a response from them) and she helped me with the rest of the onboarding process. I passed the mock test and LPT. They did the background check, it was clean. Then she sent me the contract to sign via adobe. This is where things start to feel off.
The contract is full of vague exhibits that tell me that I am legally liable for things that are disproportionate to my position as an offshore remote interpreter.
There is a conflict in payment schedule statements saying payment is biweekly but it may take propio up to 30 days to process payments.
The most aggravating of all is that it stated if the client deems the service of low quality, propio will NOT pay for that call. They did not state any method of disputing such claims!
So, as any sane person would do, I decided to contact them to ask about the terms I found ambiguous.... And no reply.
The onboarding team member that was helping me through the process has been dead silent ever since I sent my first inquiry, so I waited a few days, sent a follow up and guess what.... No reply again. The adobe sign link she sent for the contract has expired and I still heard nothing from them. I decided to send a final email detailing the inquiries I had and I CC'ed the recruiter, the onboarding team email and her email as a final courtesy on my end showing that I was perfectly ready to start working once we clarified the things I found atrocious in the contract. I do understand that most legal things in such contracts are corporate templates with no account to offshore adjustments, but getting no replies at all when they had already spent money on me for the background check and I had passed all the onboarding tests and requirements feels a little weird?