r/OMNY

After first encountering this at my home station, I keep running into the same issue at others: when I try to tap with my OMNY card, the reader has a delayed blue then white flash, then it shows a red “Tap Again” or “Try Again” screen. I have tried to document this anomaly by filming it to send in a report, but I’m often in a hurry, and other commuters are frequently behind me, waiting.

I just tried the “tap 5 times” trick, but after the fourth tap, the transaction was able to go through. When this happened the other day, I reported it to the station agent, who did not seem to know what to do. Should I report this issue via the OMNY site, even if I didn’t get corroborating evidence? It’s a huge nuisance.

So I am headed on the 7 train and just loaded 3$ on my card for the fare and it kept coming up as card not accepted. This keeps happening to me everywhere even buses and I am wondering why. I saw something online about an unpaid fare block but how would I even have that it doesn’t make sense.

I got an Omny card and used $35 and after 5 days when I did 12 trips , now it says I have to pay for the ticket
It includes only 12 free rides? I thought it’s unlimited free rides for the 7 days

Is anyone else having this problem? Auto reload worked fine and now stopped citing "unknown error". Tried using new card, tried new amounts. Nothing. Any suggestions?

Yesterday I brought a new OMNY card around 8:24pm at a grocery store because I lost the one I currently have. I tried adding it to my wallet where it says "Add travel card" on the OMNY website. Well, it keeps saying "card cannot be found"

Is this a problem? I really do not want to buy another card again. My debit card won't work when I use tap and go because it says "card not accepted" when I go on the bus and try to use it.

After hitting the fare cap on my Wex commuter benefits card yesterday, I received the dreaded “card not accepted” from every gate at my station this morning.

Since I tap the card via Apple Pay, I removed from and readded the card to my wallet. This resolved the gate issue, but I was charged for a new swipe.

I have plenty of funds in my account. Is this likely an edge case bug where certain card types, like commuter benefits, are not registering correctly for free taps after the fare cap is reached? It would explain why the removal/readd worked yet generated a new charge, assuming Apple Pay created a new virtual card number.

I tried transferring my MetroCard that I got from a program to an omny at a station that does the transfer. They told me they can't transfer the balance because it's a prepaid balance or something along those lines. It is expiring very soon so not sure what to do I don't think I'll be able to use the full balance by end of month.

My employer gives us benefit debit cards that don't have a chip or any tap-to-pay capability. my card recently expired yesterday and i was mailed a new card with the exact same number, but different expiration date. according to other colleagues, OMNY won't update the card in their file and thinks of the card as still expired. so basically, i can't use apple pay with the card anymore, which is so frustrating. obviously, i can buy an OMNY card and use that, but you cant add physical omny cards to apple wallet UGHHHH. anyone know how to solve this issue or run into this? hope this made sense, but happy to answer any clarifying questions

Hello People of Reddit,

I can't make an account online. I am having trouble registering. I can get past the second prompt. I try to enter my info and it states, error when I try to move on to the next page.

Also, I had an account before, and I've tried to reset passcode but I never receive the email to do it

This is so frustrating. Im trying to keep track of my rides because I notice I don't get unlimited after the 13th tap.

Can anyone help me out?

Just noticed my OMNY card had been auto-reloaded on April 28.