r/Mous

Dropped my phone from pocket accidentally on road and now it looks like this. They should've hired me for those commercials. At least I would've been honest.
Going for Apple repair centre now god knows how much they're gonna charge me for this. Got this phone as a gift on my birthday so tried to buy the best case from well reputed brand. Hence got the result.
If only they had spent a bit more on the quality rather than on those commercial videos things could've turned out differently.
As a student this is straight a nightmare for my monthly budget!

I’ve been buying mous cases for a few years now, and I need to make a switch as they all fall apart the same way at the seams after 2 years max, with most lasting around 15 months! I think this is pretty crap considering the price. Here’s the most recent fail…

Anyone got any recommendations? I have an iPhone 13 Pro at the moment.

EDIT:
I reached out to the support, they replied super quickly with the following response:

Thank you for reaching out, and I’m sorry to hear about the condition of your case. I understand how disappointing it must be for the case to start coming apart and eventually fail completely. Please allow me to help.

I'd be happy to arrange a replacement for you. Sadly, our Logistics Team has informed me that the all our cases for the iPhone 13 Pro are out of stock. We are doing our best to get it back on the website, and we expect them to restock in July.

On the brighter side, I do have a couple of options for you:

1. You can wait for the case to return to stock, and we'll send you a replacement once it's available.
2. I can arrange a replacement for a different product if there's something else at a similar price point that you’d prefer.

Just confirm which option you’d like, and I’ll make the arrangements for you right away.

I’m happy that they’re customer service is so good, however still disappointing that the case wasn’t very durable

Excellent fit, slim and protective.100% recommending

Very pleased with this aesthetic and long-term place I’ll be sitting with as my smartphone (alongside the Light Phone 3 - I don’t actually have my number in this Air, more easily sustained when it’s E-sim-only).

This particular Walnut’s finish with its grooves is beautiful. It goes by far the best with Sky Blue in my view, compared to the more ‘yolk-looking’ Light Gold, the more basic-looking Cloud White or the Space Black which wouldn’t be a right fit for Walnut. A super lovely way to go.

This is going to be a rant with a genuine question at the end.

I never bought any Mous product and I first heard about them when I started getting ads for their backpack a year ago. It had a very annoying TikTok influencer vibe with them constantly dropping it out of a building rooftop. I was pretty cringed, but forgot about it.

Recently I started getting non-stop ads again, now for their "new" Mercedes bag, and it is... how to put it? Infuriating? Laughable? Nay, let's go with insulting.

So many buzzwords and "sciency" sounding terms it is insulting our intelligence:

- High tenacity robic nylon

- Ultra High molecular weight polyethylene

- Dual layer polyurethane coating

Seriously?! It's borderline a parody sketch.

And claiming Mercedes formula team is using this backpack? For what exactly?

Carrying your laptop while doing 50 laps going 200+ mph? Or maybe carrying your pneumatic wrench for a hard day at the pit stop?

Give me a break.

I bet this ain't even a real partnership and they just paid their way to use the Mercedes name. Sorry, Mercedes-AMG PETRONAS F1 Team to be exact, like the ad insists.

The way they advertise, they probably spend 80%+ of their budget on marketing with barely anything left for real R&D. What a joke.

/rant

If my experiences throughout life taught me anything, it's to never believe any over-the-top advertisements or aggressive marketing.

Anyone bought this backpack? What's your thoughts? Am I right or delusional?

Link to ad: https://youtu.be/TQxj7i8EfA0