r/Instagram

​

TL;DR:

- Old phone died physically

- Microsoft Authenticator restore keeps failing

- No backup codes

- Video selfie verification keeps failing

- Facebook account is linked to Instagram

- BUT Meta keeps showing “You can’t make this change at the moment”

Long story short:

My old phone (POCO X4 Pro 5G) got physically damaged. The screen detached completely, but the phone itself still powers on. Unfortunately, my Instagram 2FA was stored in Microsoft Authenticator on that phone.

I had cloud backup enabled in Microsoft Authenticator, but for the last 3 days restore has been completely broken with:

“Something went wrong. Please send logs.”

I tried:

- different phones

- different networks

- older Authenticator APKs

- emulator

- reinstalling

- password reset

- Instagram web login

- video selfie verification dozens of times

Nothing worked.

Then I found posts saying you can use your linked Facebook account to access Instagram backup codes through Account Center:

Facebook → Settings → Accounts Center → Password & Security → Two-Factor Authentication → Instagram → Backup Codes

My Facebook and Instagram have been linked for years.

The interesting thing:

I CAN see my Instagram account inside Meta Account Center.

It recognizes the account correctly.

BUT whenever I try to:

- access backup codes

- change 2FA

- switch to SMS

- disable authenticator

I get this error:

“You can’t make this change at the moment.

This is because we noticed you are using a device you don’t usually use and we need to keep your account safe.

We’ll allow you to make this change after you’ve used this device for a while.”

What’s confusing is:

- this also happens on my laptop/browser that I’ve been using for 5+ years

- same Wi-Fi/network

- same Facebook account

- same Instagram linked account

So now I’m stuck in this weird partial-access state where Meta clearly recognizes me, but still blocks all 2FA-related actions.

Has anyone successfully gotten past this cooldown/security restriction?

If yes:

- how long did it take?

- did you just wait?

- did you keep using Facebook normally?

- did Meta eventually allow backup code access?

Any help would seriously mean a lot right now.

Is anyone else’s app bugging and closing the app

Hey guys,

I've been posting on TikTok and Instagram for a little over a year now and I went to make a facebook page today. It turns out someone has been taking EVERY video that I post from TikTok and uploading it to a facebook page pretending to be me. It even has my contact email in the bio.

What the hell can I do about this? The page has like 8 Thousand followers and he's uploading like 6 of my videos a day playing catch up.

Hey guys,

Need some honest advice.

I have a DevOps/IT related Instagram page with around 10k followers, but engagement is almost dead now. Hardly getting story views, posts don’t perform, and feels like even followers don’t see my content anymore.

To be honest, I was very inconsistent for a long time. Mostly posted normal posts/carousels, barely did reels, and sometimes disappeared for weeks/months.

Content is mostly:

• DevOps
• cloud/Azure/AWS
• sysadmin stuff
• tech career related posts

Now I’m confused whether:

• the page is dead because of inactivity
• tech content just performs badly on Instagram now
• or I completely ignored reels for too long

Has anyone here actually revived an inactive page successfully?

Should I keep this account and start posting reels consistently or just start fresh?

Also what kind of content is working now for tech/IT pages?

Would appreciate real advice from people who’ve gone through this.

Not banned but keep hitting “An unknown error occurred”

Facebook Meta Verified support “can’t verify ownership”. I bought it through Meta so I can’t cancel it. Even more than that, I don’t know how to get back into my account. Already tried other devices and the website. They keep escalating it to a specialist and I never get a response. It’s been this way for over a month. Please help!!

Something tells me Meta Business Suite for Instagram is having issues. This is the third time today I’ve tried uploading a Reel… and still no luck.

Tried switching browsers, clearing cache, re-uploading everything… now just waiting for a miracle at this point 😂

Anyone else facing this?

I Barely post on Instagram anymore because of how bad Instagram has gotten when i do post its when i feel like posting Something, but besides that there's way too much ai slop now and Instagram bans people's accounts for no reason at all maybe that would Explain why i been losing followers i don't know either way Instagram has gone downhill.

Amazing for motivation:
“Everyone is unhappy; the only people who are not unhappy are, literally, executives,” an Instagram employee told WIRED”

That is just where we want Meta ;)

Been noticing them more and more lately. A reel will have hundreds of comments, ALL of them say love this! Different emojis, different capitalization. Is the internet just being trashed by bots?