Disclaimer: Everything written here is personal advice.

TLDR: Do extra homework before you buy the Galaxy books and Samsung care+, or maybe just don’t buy it.

2 years ago I bought Samsung Galaxybook 4 Ultra. While seeing multiple posts about screen self cracking, I bought it anyway. I thought, “I won’t be the one,” and figured purchasing Samsung Care+ (which I later found out was only Samsung Care+ Essential) would keep me safe.

Everything was great except some software glitch that sometimes happens due to Samsung’s system plugins.

Then, last July, I closed the lid and heard a loud, clear popping sound. Oops. Turns out, it happened to me eventually : a long hairline crack appeared right across the glass.

I didn’t do anything about it right away, and I deeply regret it. I should have taken pictures of the entire laptop right then to prove the crack wasn’t from a drop. But I really needed my laptop at the time, and since I had insurance, I figured I could just get it fixed later. As the expiration date for my coverage approached, I finally sent it in.

And then the expiration date of my insurance approached so I sent it in to fix it.

One week after I shipped it, I received a text saying my claim was canceled. When I called Samsung to find out why, they claimed the crack was due to "physical damage" because there was some minor scuffing/dirt on two of the corners, meaning it wasn't covered. However, those marks are on the completely opposite side of the crack. How could that possibly cause the screen to crack?

Then the representative said I could pay for $99 to extend my warranty and I could get both my case and glass fixed for no extra charge, of course, I agreed.

Ten days later, I received a quote for $900 to get my laptop fixed. When I called Samsung again, they completely went back on the promise they made just a week prior. They explained that my insurance was actually "Samsung Care+ Essential" and wouldn't cover this type of damage. And that was it, either pay the $900 out of pocket to get it fixed, or they’ll ship it back to me for free.

So what I am saying is, don’t think you won’t be the one, because one day you will be.

My RAM utilization is very high as i am just using reddit, but it's almost 88%, please help if it's concerning or just tell me if it's normal

Is there any official linux support from samsung? If i install linux without proper support will it work fine? I do ML and IoT related tasks and gaming.

my laptop is samsung galaxy book 4, 16gb, core 5 120u. i downloaded a game called bioshock from a pirated website and ever since then ive been facing a lot of issues. its not like i havent pirated games before, ive played a lot of games on my previous gaming laptop but never had any issues. but this one time i decided to play a game after a long time, i pirated it and idk if i downloaded a virus or something. my fingerprint sensor stopped working. i cant update my windows. i cant download apps for microsoft store. my browser keeps getting crashed. i also tried reseting but it gets stuck at 62% and says cant reset. i tried everything from youtube but nothing worked. pls help me with this as it is really hampering my studies as well.

i have the one with the rtx 5060 and the maximum battery i could get was 9 hours even with energy saver on, best power efficiency, and low performance mode. gaming on it drains it super fast. i was running Wuthering Waves on it with performance mode, energy saver off, and it drains 4% every 1-2 minutes... thats not very good if you ask me

in school, i make it use low performance and energy saver but it never goes past 10 hours and averages like 7 hours at full battery

I wanna keep performance at priority atp and pls tell me pros and cons

Haii!! I've had the Galaxy Book2 360 for a few months now. I got it refurbished, but for like $300, it seemed like a steal, lol.

This little shit has caused NOTHING but trouble. First, there was a trackpad problem, where after like THREE MONTHS of troubleshooting, found out it was because Windows was installing ELAN drivers for an HID trackpad. Now? It won't even boot up!

The problem's that, whenever I press the power button, the led indicator shows blue for like a second, then turns off and does nothing afterwards. It still charges normally, but y'know. After my own bit of research, it might be the EC, but I just want to confirm with others. Pls help!!! :<

Hello guys, I have a samsung Galaxy book Go 64GB Storage, 4GB Ram. It crashed after a windows 11 update, I think the storage was full and it deleted the windows file. The F4 recovery option didn't work, So I entered recovery and wiped the partition. I had a hard time, couldn't install windows with a USB, because once I enter setup, the touchpad and the keyboard freeze. External mouse and keyboard also doesn't work. So I did some research and injected the wholequalcomm drivers into the USB installer. It worked and I installed windows 11.

But then I got another annoying problem. The keyboard and touchpad froze again at the language choosing option. Now, because I wiped the partition earlier, the mouse and keyboard freeze at the recovery environment, So I couldn't even inject the drivers into the laptop's storage. I think I hit a wall, it is Absolutely frustrating, to have this much drivers issues. And I think this laptop is useless now.

If you faced similar issues, please help me out before I break this apart.

I own a galaxy book 2 360. I want to know if someone was able to overclock their 60hz display panels successfully.