
r/GCashIssues

Need help: Sent money from BPI to wrong GCash number”
Please no harsh comment stress pa kasi huge amount 😭 kapag tinatawagan ko yung number incorrect lang. What should i do po? Wala akong maipakita na ticket kay gcash kasi bpi galing money 😭
Help guys kung nakaencounter kayo ng ganito
wtf is this? I’ve never played this shit my whole life! tapos ano to? tf
Gcash receiving money issues
Hello po meron na po bang naka experience wherein nageerror po ung pagreceivece niyo ng money either galing bank transfer or over-the-counter/kiosk na cash in pero kapag gcash to gcash na transaction walang issue?
Also paano po kaya mapapabilis ang pagresolve ng Gcash sa issue? Kasi 1st week of May pa po nagawa yung ticket (nagtawag narin po ako ng ilang beses and hanggang update lang sila ng progress pero walang info na masabi about sa issue☹️☹️☹️) and sobrang bagal ng updates sa app tapos paikot ikot lang po nangyayare, parang pinagpapasa pasahan yung issue sa ibang agent, tapos uulit na naman po yung tanong.
Pano po dapat gawin?
Hello po. Tanong lang. Ano pong dapat kong gawin dito. Naoopen po siya. Pero kapag magsesend po ako ganyan ang lumalabas tapoa kusa nang magclose yung app. Sinunod ko na po yung step 1 and 2. Kaso ayaw parin po. Maraming salamat po sa pagsagot.
Verification issue
Hello! New to this sub. Is there a way to change ur bday in gcash if you’re not yet verified, I’ve tried sending a ticket but they said they can’t change it unless im verified, for context im a minor so i don’t necessarily have a valid id and back when i first made the account which was almost a year ago I accidentally put in the wrong bday, now I want to get it verified, any tips on getting it verified would be helpful tyyy!
hello! anyone else experience this or get this text? i did not make any transactions. is this real or a scam? 😬
Is this a Scam Tactic?
First of all, I don't remember having to link my Gcash to Tiktok by any means and this notification happened twice on separate occasions.
In Google Play, I don't remember having a scheduled payment since I don't take any membership stuff or passes.
I tried the unlink option provided, but it kept saying that I have to cash in 2000 pesos to receive a reward.
I'm at no risk currently because my Gcash account is empty lol
GCASH kept calling even though I already paid my GLOAN OD.
I had a GLoan that was overdue for 2 months (March & April) and I just let the calls and text messages be and didn’t entertain them until I pay it back. Come May 1 and binayaran ko na lahat including the May dues so June na ako next magbabayad, pero they still kept on calling kahit na nakabayad naman na ako at wala ng overdues. Anyone with the same problem? and how to stop them from spam calling again? Thank you in advance!
Help GCash auto deducted Youtube Premium but payment is not reflected on app
hi, balak ko sana iupgrade yung premium ko kasi nakalite sya nung una kaya nicancel ko tas magresubscribe doon sa premium na 189 pesos. nakalagay sa app na subscription will end on may 10 tas pagtingin ko sa gcash nakadeduct na yung 109. nag file na ko ng ticket and sabi sa gcash successful daw pero di naman nareflect sa youtube yung 109. kasi diba kung nag go through yung payment ang nakalagay dapat na end ay june 10?
now here are my questions:
a. now that ive cancelled yung subscription automatic ba sya magrefund o need ko pa makipagusap sa gcash o youtube para makuha yung pera? kasi sabi ng gcash coordinate with the merchant daw.
b. how do i reach youtube regarding this? nakalagay sa google request refund sa google play, pag nasa google play naman na there is no option for a refund kasi nga nacancel ko na. i am hoping na i can talk to their customer service.
any help is greatly appreciated. thank you.
So I've been facing problem recently with gcash and i can't seem to find a way to fix it im underage so getting verified is unavailable neither does Gcash jr. Because i accidentally setted my birthdate to 1999 now Gcash thinks im old but when i try to change it back it tells me that i have to be verified to change my account details and when i contacted help they told me that i can check my ticket or conversation for updates but i cant view my ticket and conversations but when i try to look for the page it dosent show up and i have already cashed in Money because i thought you could cash out since,well you can cash in.
Is there any way to cash out my money with an unverified account or is there an app that could help me cash out without verifying my account??
Every time I open it, it just force exits. For context, the app itself is updated; I also restarted my phone but to no avail. Anyone experiencing the same issue?
Edit: It’s now working. I just uninstalled and reinstalled it, thank you to @melodic-syntax-01
Hi guys I just want to ask huhu kasi kahapon nagpaload ako ng 500 sa gcash ko, i spent 59 pesos for food. Tas kaninang umaga around 9 am nagulat ako na 300+ nalang laman ng gcash ko. Una kong isip baka may mga subscriptions na nag automatically subscribed tas like tinitignan ko sa transactions and I can't identify it (this is the part where gcash fustrates me the most)
So rn idk where to contact them since its already 5 pm and sabi nila ung 2882 is for 8-5pm only huhu
I really need my money kasi its for my school materials 🥹🥹
pls help
hi! how many of you here naka experience ng ganito?
context:
this happened 5 days ago.
my father bank transferred his money from GCash to **** bank. however, due to mistake on my father's end, nagkamali siya ng input ng numbers and ended up sending the money to a wrong bank account. to make it worst, nalagay niya pa yung OTP and he only realized his mistake nung complete na ang transaction and hindi niya daw ma withdraw ang pera, yun pala sa iba na send. we submitted a request sa bank ASAP, and followed up sa GCash.
ahead of time, informed naman kami ni GCash na within 5 banking days daw yon ma process and yung retrieval nung money is through best effort lang mangyayari. for the past 3 days okay naman may update naman sila na nakipag coordinate sila sa bank ganyan. but their last update was the two days ago. everyday kami nag fofollow up sa bank.
according kay GCash, need daw ifollow up sa bank kasi yung bank daw ang mag rerefund. according naman sa teller dun sa bank, si gcash daw ang magrerefund kasi siya ang primary sender.
then since 2 days have passed na nga na walang updates, nag message ulit ako sa gcash asking for any developments or updates but what happened is na delete yung buong convo with gcash, nawala din yung ticket. i decided to submit again a request pero loading lang siya ang walang request na na susubmit, walang ticket na lumalabas. ilang beses ko ginawa kasi baka error sa phone lang pero ganon pa rin.
so ano pala yung nangyari? sabi within 5 banking days daw ang process. bakit naman ganun, parang biglang na block pa ata? or na flag yung request
according sa details ng gcash, kung sa inactive na account daw nasend yung money, babalik din daw sa gcash account ng father ko but since it didn't happen, then maybe active account yon.
hindi na namin alam yung gagawin. my father went to this bank today and sabi nga nung bank is GCash daw ang responsible for the refund, but nawala yung ticket and convo with Gcash and I think there's no other way to reach out GCash again kasi hindi ma submit yung request lalo na we cannot access kung sino yung na sendan ng money. only the bank and gcash lang ang makakatulong samin.
i just want to ask, anong reason bakit biglang nawala yung ticket? na block or na flag as complete na ba yung request? mababalik pa ba kaya yung pera? what are the odds especially 5 days na and this happened pa 🥺
naaawa lang ako sa father ko kasi ilang libo din yun, it's almost a month worth of his salary tapos napunta lang sa iba na hindi namin alam kung pano or kung mababalik pa ba.
p.s. kahapon, ni ask nung banko yung details ng father ko including GCash pero the day after non, yun na they told him na Gcash nga daw dapat ang mag rerefund
ano pong ma se-say nyo dito? or any experience related to this? hopeless case na po ba?
hey I've been experiencing this problem that i can't seem to login my gcash because of this error in Samsung galaxy s26 ultra . i don't know what's the problem but if anyone can help it'll be nice
Hello, it's my first time posting something on reddit and I hope peeps here will be patient huhu. So, my mama had this unknown purchase from Google, and we don't know which subscription, especially since hindi naman po kami mahilig magsubscribe sa kahit ano, checked every account on my mom's phone, walang email receipt from all of the accounts even tried asking Gemini for this since researching didn't help after almost 40 minutes of trying. Sa google pay, chrome, and play store, wala rin nakalagay na subscription, di kami nakasubscribe sa gemini, yt premium, and google one. Sayang din naman kasi yung pera especially ngayon na ang mahal ng lahat. Thank you po in advance sa lahat ng makakatulong. Sorry din po sa makakaabala, need din po kasi masource yung subscription para po maunlink if ever.. 🙏
Update: I already called the hotline and they got the merchant unlink, and yes, may napindot nga po si mama, however, what's strange is, kahit saang email, wala pa ring receipt, and hindi sya nagpopop up sa kahit anong transactions in google play. But at least, the problem is solved, thanks for all the help gang! ❤️🩹
Hi, ive checked all my accounts (Apple, Google) and I have no occurring subscription that would amount to that. I've also contacted GCash support yet my ticket is not showing up. This is quite a huge sum of money my broke student ahh cant afford to lose😭. Please help, what subscriptions often amount to 1990?
As far as I remember, I have no transaction with lazada whatsoever. I don't even have their app on my phone, so I'm wondering what could this be? I'm also careful when clicking links. Seems legit kasi galing mismo sa gcash yung message
Hello, I just noticed I got a text message from the number that notifies you when you made a purchase using GCash. It's saying that I have a scheduled transfer but I'm scared of pressing the link of disputing it kasi baka scam n stuff. Kasi recently meron rin ako na-rereceive na text messages galing bangko na hindi ko naman ginagamit, ayun pala kasi meron pang fraudulent satelite na nilalagay malapit sa ATM para magsend ng text message na mukhang official. So yun nga, totoo ba to or scam rin.
i was wondering how do i get a Gcash Virtual card like maya and other apps provides it usually free.