4i4 3rd Gen audio dropping out/distorting randomly, pls help, I wanna make music again :(
For the last several years, ive been rocking the Scarlett 4i4 3rd gen, never had a single problem with it. Recently I upgraded my PC and reinstalled windows, thus had to reinstall the focusrite software. After getting on the newest Focusrite Control drivers (3.27 at time of posting), the audio to my headphones and/or speakers will either distort or randomly drop entirely.
The only ways ive found to restore audio is to either unplug and plug the device, or turn off and on my PC till the problem repeats. Ive also followed all the Windows optimizing steps (setting usbs to not shut off) and had no luck.
Focusrite support was quick to blame my PC, despite having no problems prior to updating my drivers. Has anyone else had this problem? Thank you!
(side note: the device will remain connected/active in windows, the audio just completely drops out and shows no signal on the focusrite control app)