If the shipper opted to pay taxes for an international item, how does FedEx handle the customs hurdle in the destination country?
Do they pay the taxes to ensure package is ready for delivery to recipient and the charge that to the sender at some later date?
Hello,
I have to ship about 40 packages for work of varying weights. I am planning to use Fedex boxes and trying to figure out the easiest way to create labels.
The address book function crashes every time I try to use it so that won’t save me any time day-of.
Does it make more sense to manually enter each address online and print every label or just to bring the packages to a FedEx office? I was hoping if I loaded them in my address book it would be easier to ship in store.
Any advice on shipping multiple packages or getting the address book function to work would be greatly appreciated!
Delivery date was the 21st, but it went Delivery Updated that morning and nothing has changed since. I tried creating a delivery research request with the virtual assistant bot, but it’s not working. The package is worth well over $300 and I’m really worried it might be lost, and browsing similar reports here on Reddit isn’t helping. has the happened to anyone and have they received their packages eventually?
Hi, I’ve got a package scheduled for delivery today, supposed to arrive by 1:30pm. I’m okay if it doesn’t come by then, just hoping it’ll arrive today.
The issue I see is that with all my other FedEx deliveries, the detailed tracking has always showed a time when the truck departed the facility.
I was watching the tracking this morning and the package was shown to be loaded onto a delivery truck around 8:30, then nothing changed. But around 9:00 or 9:15, there was a delivery driver name added. Its status was changed to out for delivery as well.
Is it possible there was simply a missed scan, hence no departure time?
And if it doesn’t come today for whatever reason (I looked up some things online and what I read, didn’t inspire much hope that it will), will it come tomorrow?
Thanks!
Edit: it just arrived! Thank you FedEx!
Hi everyone,
I want to ask if anyone has experience shipping used clothes (Adidas jackets, not original/fake) to Latin America (especially Colombia) using carriers like FedEx, DHL, or UPS.
Did your package arrive without problems, or was it stopped by customs?
It’s just 2 lightweight jackets for personal use, not for selling.
Any advice or experience would be really helpful 🙏
The package has “FXG RELABEL” written on it. The original box looks perfectly fine to me. No damage to box or label. There were 2 boxed inside it. And one of the box looks like tampered. The box looks like opened and double taped. I suspect someone opened the box and switched the contents repackaged it and delivered.
For context, please review the following cases
REDACTED for incorrectly being flagged by mods
REDACTED for incorrectly being flagged by mods
This all started when i filed a formal complaint regarding mishandling of my packages (see REDACTED for incorrectly being flagged by mods ). After the formal complaint was made, my deliveries have been obstructed and the official reason for the delay has been nothing but lies. Yesterday, the driver pulled up to my driveway and stopped for just a second then pulled away then said there was a gate that prevented the delivery. Mind you this all happened in less time than it took me to walk out the door so my delivery was rescheduled again for today.
At this point, I called customer support and spoke with a supervisor yesterday and she created REDACTED for incorrectly being flagged by mods . Well today came and went then at about 8pm Central I received a notification that due to severe weather, my package was again delayed. Mind you there are no weather issues in my area and i can back that up with the attached screenshot.
So, again i called customer support tonight and i was met with nothing but diversion tactics. I asked to speak with a supervisor multiple times and i was denied.
I really need an investigation into the management that's condoning this childish behavior and someone reprimanded at the Hutchins facility.
I have never ever in my life has a delivery company behave in such a manner. My order originated on Temu and i have blocked FedEx from future deliveries to my location due to this matter. So any future revenue opportunities have at this time been severed.
I ordered a vinyl box set from Finland and it arrived on the 9th of April and received an email yesterday April 23 two weeks after.
Store or customer service was not helpful. Worried I’ll be hit up for more because outer box and record sleeves were damaged in transit and label sent replacements via fed ex. Any friends in eu have to pay these before they get deliveries never heard of anyone getting it weeks after the fact.
The address that I put in on accident is nonexistent is there anything that I can do (I’ve already called customer support and they couldn’t help)?
So I received a rather large set of packages today, both delivered by FedEx. I will start by saying that my apartment does not have a camera out front, so I don’t have physical proof that I could submit with a complaint. But the drivers behavior was definitely unacceptable.
First, he put the packages in such a way that I couldn’t fully open my front door. My door opens out, and I couldn’t even open it far enough to squeeze out of the door and try to move the packages. They were both very heavy, so pushing them with the door did not move them. Luckily, I am friends with my neighbor, and he was home to move the boxes so that I could get the door open. But even worse than that, I looked out my window when I heard the package is being dropped off and saw the delivery driver, walking away from the corner of my yard, zipping up his fly. He urinated in my front yard. Now, I certainly understand that nature calls, and that they probably can’t easily stop along their route to use the restroom. But urinating in someone’s front yard is pretty disgusting.
Has anyone ever filed a complaint about a FedEx delivery driver? Does the company even seriously if you don’t have photos or video to attach with it?
This is a genuine question. I've already opened a trace and done all I could do for this package. But tbh this is one of the worst experiences I've ever had with a package in logistics especially with it being a medium size package. I work at DHL but I've also been a supervisor at UPS before and I know the shit y'all go through... Usually smaller boxes are lost easy and never recovered. I'm curious about Tracy CA in general because I've heard that it's a regular occurrence for people to have to wait like a week for tracking to update from that point forward, as if it's in customs. Systematically, I'm wondering wtf is going over there, if that's the case. Any advice would be appreciated as well!
My package has been marked as “Package Available for Clearance” since April 5, 2026. However, a few hours ago I received a notification from FedEx stating that duties, taxes, and fees are due for this shipment.
I’m confused as to why I’m being charged these fees if the package has not yet been released from customs. Could someone please clarify this for me?
This case has made alot of people not trust FedEx drivers. As a driver I know that majority of us are good hearted people. What is sonething we could do to gain the publics trust and show them we are not all monsters? What could fedex as a company do?