r/CheesecakeFactory

What should I get??? Are there any dishes that the consensus loves???

For context, I am epileptic. I had already signed all paperwork, and was ready for orientation.

Morning of orientation comes and I have a focal seizure. Nothing that takes me down or makes me lose consciousness but definitely something to pause for. I arrived 11 minutes late to orientation due to this. I called the store 2 times to update them on my whereabouts while on the way and they stated simply to come to the side door to be let in.

I came to the side door and waited an additional 11 minutes outside before the manager came out and told me to go home.

I have since emailed the accommodations department, 2 times and I also texted the manager once, letting everyone know what happened. I’ve been ghosted since, and it’s been 9 days. Is there anyone else that I can reach out to?

I already have another interview lined up for another job so rekindling with the store isn’t exactly my goal, and I’m not really sure what my goal is, but this was just blatant disrespect for a disabled person and I want someone to know how unacceptable this was.

I love what I love and when it comes to restaurants, I’m normally consistent, ordering the same item more than ordering something new. So when CF took the aforementioned cheesecake off the menu, (I think that's the name. Its been so long) it broke my heart. That same week, Arby's stop selling Pepsi products and another food I liked was taken off the shelves.

Anyway, I stopped going to CF. I would love to have it again. Can you all return it to the menu? If only for a little while.

Ughhh I’ve loved Cheesecake for decades. I understand prices go up…but man the shrinkflation kills me. Not only are the cheesecake slices smaller, but they’ve made the crust super thick I’m assuming to cut costs on the actual cheesecake filling. So disappointing and not worth it anymore.

Hey everyone! I love the club sandwich and have been attempting to make it at home. However, no mayo I try seems to be right. Anyone know what brand of mayo Cheesecake Factory uses? or if it’s not a brand a copycat recipe?

Anyone have one they not gonna use it exited tomorrow

Hi! So me and my boyfriend want to go to Cheesecake Factory for dinner tomorrow and both get the free cheesecake slice reward from downloading the new app, but we’re not sure if we will both be able to get it with one order?

Would it work if we split the check or do we have to order it separately on the app and do take out?

What an awful horrible experience and I am still waiting on a call back.

Ordered from the Cheesecake factory in Clt on March 24 in the morning. It was a to-go order with 5 entrees and desserts for around $350. It was placed at 7:10 AM for a pickup tome of 9:30 PM. At some point during the day, they canceled the entire order because they didnt have one of the entrees available. I was not notified via email nor a phone call. I showed up at 9:27 to get the order and was told they did in fact cancel it. So, we had to go through the entire order all over again, get it re-entered about 30 minutes before they closed.

Understandably, they made everything and we got the original entree changed with another one.

At the point of pickup, they had missed one entree, 2 cheesecakes, burger was completely burnt as well as the bacon. The cheesecakes themselves were falling apart and coming undone before even opening the boxes.

We have been told to get in contact with the Guest Services team and I have called 5 different times now with no response or call back.

This has been the absolute worst experience I have personally dealt with in terms of Customer Service.

I will not be going back as it seems we can't get a simple answer to help fix our issue of paying for food we did not receive.

0/10 on this one