r/AcerPredatorHelios

Hey guys I have acer predator helios neo 16 laptop PHN16-71-59XW I gave my laptop for repair they couldn't fix the issue. The issue was my display was not working. Now I took my laptop back and it suddenly started it takes like 1 minute+ to start but i can see bios now. New issue is it can't detect my SSD I am wondering is it because of this MB SB is not connected?

Can anyone please guide me? Detailed post about my previous issue : https://www.reddit.com/r/AcerPredatorHelios/s/NDEchGX8o0

Currently I regret buying this device used. It’s having the most disasterous cooling issues, idles at 60 and it goes up to 95 degrees to play roblox. I tried changing the thermal paste, maybe I did something wrong, the fans appear to be clean. I know I did a sloppy job applying it, but this still doesn’t explain these ridiculously high tempatures. I don’t want to go to a repair shop, i bought used for a reason. How do I fix this? Do I have to blow compressed air through the vents or something? Clean the fans? The computer is about 4 years.

The monitor is not working properly. It just displays nothing but black screen. I tried connecting an external monitor via HDMI. It worked but as soon as I updated the Graphics driver via Device Manager, the display from the secondary monitor stopped so it can't display anything now on both primary and secondary display it is just black screens.

How do I fix it? Please help me. I am desperate. It boots up but it shows no display but the sounds are responsive.