Gotta absolutely love when the line is getting long and I call for backup, but nobody comes up even though I called 3 fucking times, until someone finally came up! Stop chitchatting and do your fucking job! They were right there when I said it over the headset too. Call that incompetent. This job continues to test my patience every shift.
I received an email stating, “Please look for an email from Checkr, our background check service provider - you should have received an email on 2026-04-27.” but I haven’t received anything? I’m trying to reach the shopper support specialist, but I’m not sure how to actually reach them.
I started with PetSmart in September, and I remember being so excited to work in a pet store, especially to be around the kitties because I love cats with all of my heart.
Now, the only reason I’m still there is because of weekly pay and the cats as well as the dogs who come through. Those are the two best parts of my job. Otherwise, I would have left a long time ago.
If I’m being honest, I don’t like a lot of my coworkers as they have an attitude problem, and are very much self-entitled. I’m very friendly, but I’ve had my patience tested many times with coworkers (a couple leaders + my SL). I remember some coworker mumbled under her breath “because you’re lazy” because I told her that I love training new people. I had a leader tell me not to roll my eyes at her, but I was getting fed up with her bullshit and I think she deserved it.
I’m a cashier, I used to be on stock at times and I trained in petcare TWICE. There was no reason provided as to why I was taken off of stock and why I never stepped foot in petcare again. I used to enjoy down-stocking, putting out front stock, and checking expiry dates as a cashier. Now, I genuinely don’t give a fuck anymore. I can’t even leave the tills without customers coming up. I’ve had puppy guides and activations forced down my throat like I’m making extra money to achieve these goals. I’m not the kind of person to shove a $20 coupon book or the app into a customer’s face. That’s just not how I am. My SL has told me “it’s a part of your role” but how many times have I had customers say “no thanks” or “I’m not jnterested”. There is too much shit to mention in the span of 5 minutes, I’m not going to sit with a customer for 20 minutes and talk about every last offer we provide.
I cut down my hours due to back pain, and now have benefits to book appointments to get things figured out. I recently changed my availability back to 24-30 hours, and guess what? I’m only getting maybe 10 hours a week. I am at my wits end with this job, and everybody there except for a few people. A lot of the people in petcare and a few in stock I get along with, but it’s the others that I can’t fucking stand.
I’m actively looking for other work, and want to keep working for PS as I finally got my benefits.