Tried for months to get an upgrade on my Platinum and the app and support never offered me anything, got it switched to Savor doing this.
Hey all, my boyfriends mom is joining his Fi plan and going on a 4 day cruise next week, so we switched his plan up to Premium (the only one that allows "same day" switching)
Before switching the plan, he was on Essentials and when looking to add her, we were able to order the Pixel 10 with an instant credit of -$300, and then the rest of the phone being credited for 24 months, the terms only stated that the Fi service needed to remain active, and you could change plans as long as it was to another unlimited plan.
After switching to the Premium plan, it seems like the terms changed for the promo, we ordered it and still got the -$300 and 24 month credit, plus an additional $10 off the Premium plan, but it seems like the terms for the promo now state they MUST stay on Premium for the entire promo period?
Does anyone know if that is accurate or can we lower the plan down to Standard/Essentials when she returns from the cruise and continue receiving the credits and not risk the $300 upfront discount, since that part of the promotion was also being offered and showed eligible on the Essentials plan prior to switching up to the Premium for the international data?