u/sabotaged1

To keep this short.

I hired an appliance repair guy to come out. He diagnosed the problem, said I had to prepay for parts, then he would return when the parts came and install them.

Guy never ordered the parts from what I can tell, and I haven't been able to get a hold of him since.

I filed a dispute with Discover where I received a refund. Then the refund was taken back because the merchant provided a receipt that said all sales are final and refunds are at management discretion.

I have gone back and forth with Discover on this 3 or 4 times now. I reiterated repeatedly I did not receive what I paid for and I should be eligible for a charge back under the fair lending act.

Discover keeps pushing back and saying there's nothing they can do.

I reached out with a CFPB complaint and they responded with the same boilerplate information they keep providing me.

I am looking for advice on how I escalate this and to who?

I'm ready to cancel the card outright due to the bullshit I am dealing with.

I checked the fuses and all looked good. Washer fluid still sprays. I am assuming next step is replacing the motor. I started to pull the cowl off and I got as far as not being able to disconnect the washer hose.

First, any advice for disconnecting the washer hose?

Second, am I on the right track assuming it's the wiper motor?

I know in my 91 there was a control board that I was able to solder and repair, but I don't see anything like that here.