How far can you actually get on HubSpot's free tier before you need to pay?
We are a team of eight, early stage B2B, and we have been on HubSpot's free tier for about four months. So far we are using the CRM for contact management, the meeting scheduler, and basic email logging. It is holding up better than I expected but I am starting to hit what feel like walls and I am not sure if I am missing something or if an upgrade is genuinely the next step.
A few things I am trying to get clarity on before we commit to anything.
First, email sequences. We are doing all our follow-up manually right now. Is there any way to run automated drip sequences on the free tier or is that a hard paywall regardless of workarounds?
Second, reporting. The pre-built dashboards are fine for now but we are starting to get questions from leadership about attribution and campaign performance that the default views do not answer. At what tier does the reporting actually become useful for that kind of question?
Third, for teams that have made the jump from free to Starter or Professional, was there a specific moment or use case that made the upgrade feel necessary rather than just nice to have?