r/Slack

How to build a knowledge bot inside Slack that actually works
▲ 2 r/Slack+2 crossposts

How to build a knowledge bot inside Slack that actually works

most company wikis are basically graveyards. the info is usually there, just buried in a notion doc or a drive folder nobody has a link for. \n\nif it takes more than 10 seconds to find an answer, the team just pings each other. it’s a massive hidden tax on deep work. \n\ni’ve been obsessing over knowledge bots for slack because of this. the key isn't just "search"—it's RAG that answers right in the thread and cites the source. if people can't click the link to verify, they won't trust the bot. \n\nwe’re seeing this save about 5 hours a week per person by killing the "search" loop. curious if anyone else is building this—what’s your stack looking like?\n\nhttps://runbear.io/posts/knowledge-base-chatbot-slack

u/Founder-Awesome — 2 hours ago
▲ 1 r/Slack

Your team's Slack history is worth more than scrap value for AI training

I keep seeing reports about failed startups liquidating their Slack archives to train models. It’s honestly depressing.

That data is the messy 'why' that actually makes a team work—the debates, the failed pivots, the internal context you can't just recreate. Selling it for scrap value seems like a massive waste.

If you’re still building, don't let that data go. Use it to anchor your own agents instead. That internal context is literally the only thing that stops your brand from being part of the wave of generic ChatGPT spam we're all seeing right now.

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u/Founder-Awesome — 1 hour ago
▲ 1 r/Slack

We thought a busy Slack feels productive, but it usually means the opposite

I used to think a busy Slack meant the team was productive.

More messages, more activity, more things moving.

But the bigger the team got, the more I realized the opposite was true.

If your Slack is constantly going off, it usually means something is broken underneath.

People are asking questions that shouldn’t need to be asked. Clarifying things that should already be clear. Looping in others just to move simple tasks forward.

It feels like work, but it’s mostly coordination overhead.

At one point, our Slack was nonstop. Every small decision, every clarification, every “quick question” had to go through it. And without realizing it, I became the central node. Everything flowed through me or needed my input.

That’s when it clicked.

Slack wasn’t the problem. It was exposing the lack of a real system.

So we flipped how we operate.

Instead of using Slack as the place where work gets figured out, we built a system where work is already defined before it starts.

Every team has a clear lane. Clear outcomes they own. Clear boundaries on what they decide vs escalate. We defined what “good” looks like so people aren’t guessing. And most importantly, we created a single source of truth for how things are done.

https://preview.redd.it/195kycmrcrvg1.png?width=1083&format=png&auto=webp&s=7d9602b9a01cba8075c2e6ce64bebc3c50883167

We built all of that in Notion.

Then we layered AI agents on top of it, so when someone needs context, process, or past decisions, they don’t have to ask in Slack. They can just query the system and get an answer instantly.

If it’s useful, I can share how the Notion setup actually works behind the scenes in a separate post since this one is already about Slack, just lmk in the comments.

But the real shift was simple. Slack became the exception, not the default.

Now it’s mostly used for edge cases, real collaboration, or things that actually require human discussion.

The result is fewer messages, but way more output.

New hires ramp faster because they’re not piecing things together through conversations. They plug into something that already exists.

And it changed how I think about productivity completely.

A noisy Slack feels productive, but a quiet one usually means your system is doing its job.

Curious how others are seeing this in their teams. What’s actually working for you?

reddit.com
u/damonflowers — 3 hours ago
▲ 4 r/Slack

Ai agent use

Has anyone used any ai agents with Slack? Trying to see if anyone has built a successful ai teammate that can go in an update records in a database like Notion or Airtable from just getting tagged in the channel

reddit.com
u/ivan-ds — 16 hours ago
▲ 1 r/Slack

Besoin d'aide pour mes recherche sur slack

Salut !

J'essaie de trouver des groupes Slack ou Discord francophones autour de l'investissement immobilier locatif mais je galère un peu avec les recherches sur Slack, les résultats sont pas super intuitifs et je tourne en rond.

Vous savez comment s'y prendre pour trouver des workspaces publics sur un sujet précis ? Et si vous connaissez des communautés actives sur l'immo locatif (débutants ou confirmés), je suis preneuse !

Merci beaucoup !!

reddit.com
u/Sad_Gate_7099 — 8 hours ago
▲ 5 r/Slack

Cannot Get Slack to Launch on Desktop

Hi all.

I've never had a problem before, but suddenly my Slack has stopped working on desktop. I am unable to launch despite using troubleshooting tips.

I really need to access a specific workspace but cannot from the browser as the code is not being emailed.

What I am I supposed to do? I always liked Slack because it was reliable but now I've encountered this issue multiple times and I really don't have time for this!

reddit.com
u/radicalgalaxies — 21 hours ago
▲ 4 r/Slack+1 crossposts

Does your remote team skip daily standups because everyone hates Slack? How do you currently track what your team did yesterday? (especially if you're outside the US)

reddit.com
u/phanimurari — 21 hours ago
▲ 1 r/Slack

Limit notifications to VIPs on mobile only

I’m hoping for some help on my settings. I’m returning to work after a baby and trying to establish some boundaries and peace.

I have a work laptop and a personal iphone. I have slack on both.

I’d like my work laptop to get usual notifications as I’ve configured them in settings. (Those are set up fine.)

I’d like my phone to never get any slack notifications (not during work or non working hours) except from VIPs.

Is that possible?

Is there a way to do this?

reddit.com
u/icouldbeviolet — 20 hours ago
▲ 0 r/Slack

Most Slack bots are just digital vending machines.

I'm so over reactive Slack bots. You ask a question, it hunts for a keyword, and maybe you get a link. If you miss the keyword, you're out of luck. It's basically a vending machine that only takes exact change.

We've been working on a different approach with Runbear. Instead of just keyword matching, it actually follows the context of the channel. We added something we call "pinned truth" so the agent doesn't have to guess based on old, messy threads.

If you're still fighting with brittle bots that fail the second you change your phrasing, there's a better way to do it.

Full breakdown here: https://runbear.io/posts/slack-chatbot-vs-slack-ai-agent

reddit.com
u/Founder-Awesome — 5 hours ago
Week