u/pandagotthedoginhim

Title says it all, don't bother purchasing premium grading tiers from them, its all the same. No matter how much you spend they seem to not respect the ETA at all and continue to hold your cards at the assembly stage with no communication whatsoever, customer support is lack luster, but they will happily take in orders knowing full well they can't commit to them.

Check the subreddit for ace grading everyone has the same problems.