Anyone who is an academic advisor at a big university advise formal students?
I’ve been working as an academic advisor for over 2 years and I was taught that we only meet with current students and if there’s an formal students or perspective students, we send them to transfer advising since we do not analyze transcripts.
Today, I had a student email me all their transcripts and wanted me to tell me what classes will they have left if they returned to the university. The transcript included out of state and some military universities (like institutions for active military members). I told them that we only meet with current students and provided the information on who to contact.
Apparently I was wrong and I was supposed to advise them? I do not understand how I could possibly look at an out of state transcript and analyze it and email advise them (something we aren’t allowed to do).
I told my supervisor that I didn’t feel comfortable having to analyze a transcript and provide advising when the student hasn’t taken classes here for more than 10 years now. She said okay and that the student can contact the department I said.
If the student hasn’t take any other college classes and wanted a general idea, then I might’ve been inclined to provide advising, but I don’t believe I get paid enough to analyze transcripts.
Now I feel like I’m in the wrong and this will negatively impact me.