u/limbiscuitsystem

Hello everyone :)

I wanted to share a troubling experience I had with a seller who is somewhat known around the Reddit rep community, as I subsequently learned that many other people had similarly awful experiences with him and wanted to warn others about the risks of working with him.

I am still relatively new to the rep world. I first discovered it about 4 months ago and have been slowly learning about how everything works. A couple of months or so ago, I mentioned in a Reddit thread that I’m not exactly in a financial position to be buying top-tier $400+ bags and wished there were a decent-quality middle ground between those types of bags and the DHGate $30 flavor of obviously fake and plastic bags. I then received a DM with contact info for a WhatsApp seller named Bruce Cheng who I was told had lower prices on quality items and was very nice.

I initially contacted Bruce about a bag I had been searching for, specifically the LV Express, and told him I was only interested in a real leather bag. He showed me the bag in 3 different tiers and told me the 2nd and 3rd tiers were real leather. I bought the middle-tier bag for $88 and had an overall great experience considering the price. The bag is obviously not superb quality, but it smells like genuine leather, came packaged super cutely in an LV box with monogram tissue paper and everything, and tbh doesn’t look much different than the auth after ogling it in the boutique haha.

So I was really pleased with that experience and reached out to Bruce again when I started to get the itch for a Chanel tote. He again sent me 3 versions of the bag. This time he didn’t know if the middle tier bag was leather, but he told me he was absolutely sure the highest tier one was real leather. That one also looked absolutely gorgeous in the pictures, and so I opted to buy that bag for $200.

This time, however, I had a completely different experience. Bruce sent me a video of the bag before sending it, and it looked nice in the video. It did strike me as looking a little less high quality than the initial pictures, but I chalked it up to lighting and the fact that I’ve read it’s normal for the factory photos to be a bit higher quality than what you actually receive.

Upon opening the box to this bag, I was immediately hit in the face with an absolutely disgusting chemical smell. The type of smell that makes you afraid to touch the product for fear that whatever you’re smelling is carcinogenic or something. I took a brief look over the bag and immediately thought it didn’t look or smell like real leather and the lining looked like it was made out of cheap material slightly above the quality of the linings in bags you get places like Family Dollar.

However, I thought maybe I was overreacting and the smell would fade and the bag would grow on me, and so I set it aside to air out. The final straw was when I returned to the bag a few hours later, felt around the interior, and discovered there was a giant tear in the lining of the inside pocket such that anything put in the pocket would fall inside the hole. It was readily apparent looking at the area where the tear was located that the stitching of the interior of the bag was very poor quality.

I messaged Bruce thinking he would help resolve the issue as he had always been very kind and helpful up until that point. Instead, he responded by repeatedly telling me that the bag was not bad quality, he had checked it before sending it, and it really wasn’t a big issue if the lining was torn. He told me that it was completely normal for the bag to smell, and if I put my shoes inside of a box for a while, they would smell too? He furthermore told me that I could just take the bag to the dry cleaner (??) to be fixed for “a few dollars” or I could just sew the tear myself. When I continued to express my disappointment, he told me the bag was good quality but if I didn’t want it then he’d refund me if I paid to mail it back to China. He explicitly told me to make sure I kept his bag in good “situation,” which I’m guessing he meant “condition” by, and which very much felt like he was trying to set himself up to be able to claim I sent it back in bad condition and thus couldn’t receive a refund.

I posted about the experience in a non-reddit rep group I’m in and was surprised that numerous other ladies began to describe their own negative experiences with him that led them to stop buying from him. It’s not my place to share their exact accounts here, but I’ll just say they involved everything from items arriving with giant stains on them to items arriving broken and needing to be glued together. In each case, Bruce responded similarly to how he responded to me. Apparently telling people to take the item to the dry cleaner to be fixed is a common response from him.

So yeah, just wanted to warn others as it seems this was far from a one-off thing :/

Hello everyone :)

I wanted to share a troubling experience I had with a seller who is somewhat known around the Reddit rep community, as I subsequently learned that many other people had similarly awful experiences with him and wanted to warn others about the risks of working with him.

I am still relatively new to the rep world. I first discovered it about 4 months ago and have been slowly learning about how everything works. A couple of months or so ago, I mentioned in a Reddit thread that I’m not exactly in a financial position to be buying top-tier $400+ bags and wished there were a decent-quality middle ground between those types of bags and the DHGate $30 flavor of obviously fake and plastic bags. I then received a DM with contact info for a WhatsApp seller named Bruce Cheng who I was told had lower prices on quality items and was very nice.

I initially contacted Bruce about a bag I had been searching for, specifically the LV Express, and told him I was only interested in a real leather bag. He showed me the bag in 3 different tiers and told me the 2nd and 3rd tiers were real leather. I bought the middle-tier bag for $88 and had an overall great experience considering the price. The bag is obviously not superb quality, but it smells like genuine leather, came packaged super cutely in an LV box with monogram tissue paper and everything, and tbh doesn’t look much different than the auth after ogling it in the boutique haha.

So I was really pleased with that experience and reached out to Bruce again when I started to get the itch for a Chanel tote. He again sent me 3 versions of the bag. This time he didn’t know if the middle tier bag was leather, but he told me he was absolutely sure the highest tier one was real leather. That one also looked absolutely gorgeous in the pictures, and so I opted to buy that bag for $200.

This time, however, I had a completely different experience. Bruce sent me a video of the bag before sending it, and it looked nice in the video. It did strike me as looking a little less high quality than the initial pictures, but I chalked it up to lighting and the fact that I’ve read it’s normal for the factory photos to be a bit higher quality than what you actually receive.

Upon opening the box to this bag, I was immediately hit in the face with an absolutely disgusting chemical smell. The type of smell that makes you afraid to touch the product for fear that whatever you’re smelling is carcinogenic or something. I took a brief look over the bag and immediately thought it didn’t look or smell like real leather and the lining looked like it was made out of cheap material slightly above the quality of the linings in bags you get places like Family Dollar.

However, I thought maybe I was overreacting and the smell would fade and the bag would grow on me, and so I set it aside to air out. The final straw was when I returned to the bag a few hours later, felt around the interior, and discovered there was a giant tear in the lining of the inside pocket such that anything put in the pocket would fall inside the hole. It was readily apparent looking at the area where the tear was located that the stitching of the interior of the bag was very poor quality.

I messaged Bruce thinking he would help resolve the issue as he had always been very kind and helpful up until that point. Instead, he responded by repeatedly telling me that the bag was not bad quality, he had checked it before sending it, and it really wasn’t a big issue if the lining was torn. He told me that it was completely normal for the bag to smell, and if I put my shoes inside of a box for a while, they would smell too? He furthermore told me that I could just take the bag to the dry cleaner (??) to be fixed for “a few dollars” or I could just sew the tear myself. When I continued to express my disappointment, he told me the bag was good quality but if I didn’t want it then he’d refund me if I paid to mail it back to China. He explicitly told me to make sure I kept his bag in good “situation,” which I’m guessing he meant “condition” by, and which very much felt like he was trying to set himself up to be able to claim I sent it back in bad condition and thus couldn’t receive a refund.

I posted about the experience in a non-reddit rep group I’m in and was surprised that numerous other ladies began to describe their own negative experiences with him that led them to stop buying from him. It’s not my place to share their exact accounts here, but I’ll just say they involved everything from items arriving with giant stains on them to items arriving broken and needing to be glued together. In each case, Bruce responded similarly to how he responded to me. Apparently telling people to take the item to the dry cleaner to be fixed is a common response from him.

**I tried to include some screenshots of his responses to me. However, as it looks like I can only include one picture per post, I will copy and paste some of them below:

“Dear friend, I checked it when I sent it and there were no issues.

However, if there is no phoenix inside the small bag in the zipper, it is not a big problem. You can go to a dry cleaner to sew it up, and it only costs a few dollars to fix it.

You can also sew it up yourself”

“It is normal for a bag to have an odor after being placed in a sealed package for more than ten days, but if you open the bag and leave it for one or two days, there will be no odor. If you put your shoes or bag in a sealed box for more than ten days, there will still be an unpleasant odor

8:45 PM

not terrible quality”

“i sent real video and photos to you before i sent out, my bag really not terrible “

Of note, the video and photos he sent barely showed the inside of the bag at all, so the suggestion that it had no problems because he sent them is gaslighty to say the least.

So yeah, just wanted to warn others as it seems this was far from a one-off thing :/