Best multi channel outreach tool, our experience with Fuse AI after 6 months
Wanted to share because most reviews are written during the honeymoon phase and we've actually been on this for six months running real pipeline
We are a 4 person sdr team doing b2b outbound, before fuse ai we were running apollo,instantly,standalone dialer plus linkedin tracked in a google sheet. $400+/mo per seat across four tools and reps were spending the first hour of every day configuring across platforms before making a single call.
Fuse ai collapsed all of that into one login at $119/seat.
Bounce rates dropped from 13% on apollo to under 7% and that alone probably saved two of our sending domains from getting throttled. The dialer audio is good enough that reps actually use it which sounds like a low bar until you've tried apollo's dialer. Linkedin steps are manual execute but sequenced alongside email so the timing is coordinated and nothing falls through the cracks anymore, warmup runs in the background without a separate tool.
The real impact was operational, reps went from starting their first real outreach at 10:30am to starting at 9am because there's no export import cycle between four platforms, meetings booked went from 6/rep to 8-9 which i wud attribute roughly half to better data and half to just having more time actually prospecting instead of doing tool admin.
We r now scaling into enterprise and evaluating adding outreach for the larger accounts where we need more sophisticated sequencing and deeper reporting, fuse will stay as our mid market engine because the roi at that tier is genuinely hard to beat and for standard multi channel outbound to companies under 500 employees i haven't found anything that gives you more for $119/seat
what's everyone else running for multi-channel and what's your real all in cost per seat?