Searwood not updating software
Got a new searwood that doesn't update the software. Connects to the app but no update despite trouble shooting and trying different methods online. I came across a suggestion to reset the control panel. It's now stuck on the reset mode with it loading even if you press the menu button, turn it off, keep holding the button and turn it back on. If I do that, it asks me if I want to reset and even if I say no, it goes into reset mode and gets stuck loading there so can't even use the BBQ. Tried disconnecting the panel from the BBQ and disconnecting the BBQ from the power source but it persists.
Any suggestions or someone had a similar issue?. I'm aware of weber support but thought I'd check if there was an easy fix first.