Unreasonable to want to pick up new retainer before an appointment?
Am I being unreasonable?
My next Invisalign check-in appointment is next week. By the time of the appointment, I’ll have been using my current Invisalign retainer for 3 weeks. I am generally scheduled to change them every 2 weeks, but it didn’t work to have an appointment this week.
So I have contacted the dentist’s office to see if I can just pick up the next retainer this week, before the appointment, so that I won’t be a week behind on the process.
I‘ve emailed the dentist‘s office several times and haven’t gotten a response, and when I’ve called, I’ve left a voicemail, and when the office calls back a few days later, they say, “Inunderstand that you have some questions” and then we play phone tag.
I’m frustrated: I just want to pick up a retainer a few days before my next appointment so I haven’t wasted a week in the Invisalign process, but that doesn‘t seem doable: I can’t just tell the office, “can I pick up my next retainer tomorrow” and get a yes or no answer.
Am I being unreasonable?