Hertz gave me a dirty rental car with low coolant/oil — should I be worried?
I rented a Chevrolet Blazer from Hertz yesterday and honestly the condition of the car surprised me. They gave it to me really dirty inside and out, it was disgusting to the point where I even went to wash it myself after picking it up.
Today my neighbor checked under the hood and noticed the coolant reservoir literally had no coolant in it at all. The windshield fluid was also low and the oil looked low too. He ended up adding coolant for me because there was basically none in there.
I also noticed that the left side of the hood gets extremely hot after driving, even when I’m not driving that long. The temperature gauge still looks normal and there’s no warning lights yet.
After work tomorrow I’m planning to take it back and let them know everything. I’m wondering if they can just do a quick oil change and refill the fluids because honestly this is the type of car I usually drive. My personal car is currently at the dealership, which is why I rented this one in the first place, and I’m already used to driving this size/type of vehicle.
This is my first time renting a car, so I’m wondering if this is normal or if I should just ask for a completely different rental instead. Would you guys keep driving it or exchange it?