u/Material-Scale4575

NAT, but a longtime client.

For the first time ever, I tried an online therapy platform, Teledoc, because it's free and a regular therapist would cost me a copay. This is presumably a legit platform, as my well-known and generally decent insurance company contracts with it.

The platform allows me to book appointments, then sends an immediate confirmation saying "Therapist X confirms your appointment!" However, what I found is that these appointments are not really open and definitely not confirmed (except by the bot). So far, I have booked three appointments but had no sessions. I have another one booked for tomorrow - we'll see!

Can anyone give insight to how the platform works on the therapist's end? TIA.

Sometimes you just have to laugh.

I decided to try an online Teladoc therapy appointment today (for the first time) because it's free under my insurance, whereas with a regular provider I'd have a copay.

I scheduled the appointment today and got a confirmation (supposedly from the provider) for the time scheduled. Ten minutes before the appointment, I was invited to join the online waiting room, which I did.

Well, I ended up waiting about 40 minutes before I bailed. I sent three messages through the portal asking where the provider was during my wait.

About an hour after the scheduled time, the provider finally replied to my message. They blamed the system and said "the system" had sent the confirmation, not them (what is the point of that- an automatic confirmation is meaningless!). Then they wanted me to reschedule for a later time today. I don't think so.

Maybe the system is bad- it's certainly possible. But frankly, now I just don't have a good feeling about this therapist. Their first response was not to apologize to me, but to make an excuse and blame the system.

Then I had to laugh to myself, thinking about all the posts on this sub about ruptures. I had a rupture before we even had any therapy. That's some kind of rupture speed record! 😂

Recently a fox had a litter in my yard. The kits are playful and getting bolder, roaming further from the den and I'm concerned that, being young and ignorant, they could fall into the pond.

Because of the design of my pond, it does not have a shallow end with a gradual slope. If an animal fell in, they would be in relatively deep water, maybe 30-36 inches, and would not be able to get out because of the steep sides. In theory they could probably get through the vegetation to the steps at the shallow end but they might not realize that option. See annotated image.

I do intend to have a professional look at it, but for now I'm seeking any ideas for how to make this safer in the short term (or long term). It has a liner which I obviously do not want to puncture. TIA.

https://preview.redd.it/08ow14kvu6yg1.jpg?width=2000&format=pjpg&auto=webp&s=b0a8178a6523336f7667eab92c26b20c4e10e039