u/MartysBetter1995

Sending out a prayer to Reddit that someone might be able to guide me to a solution here.

I replaced my iPhone 17 Pro Max via AppleCare, and Verizon cannot move my eSIM to the replacement device. When I follow Apple's eSIM swap, it constantly gives Error 4004.

I have been escalted to ATEX, Level 3 support, and the Executive Office, but they all seem clueless and have been utterly unable to help.

Does anyone know what to do here?

Thank you for reading.