Becoming warranty admin
Okay so, been in like a year and half, ford advisor, 3 main techs 1 oil change tech, me and the SM.
SM is leaving and is currently training me in to do all the warranty/extended warranty work so the next sm won’t have to. Lot of information crammed into the next 2 weeks, anyone have any advice being the warranty admin, tips and tricks for ford warranty and extended warranties like EasyCare and CNA, any advice or tips are appreciated, I’m excited to be taking on more of a workload.
(Yes I know I’m being “trained in” but I’m sure there’s plenty of stuff out there that could make life a little easier and simpler. Thanks.)