SFO<>EWR Route Wifi
I have flown this route round trip around a dozen times this year. Why is the WI-FI always dysfunctional // when will United fix it?
At best I get spotty internet 30% of the time (other 70% is staring at a refreshing page or taking a nap since what else can I do). United is well-aware since they automatically refunds (not that getting the $8 / flight does much). I have never complained, though I'm astonished they haven't found a solution given how valuable this route is (biz class can easily be $8k round trip) + the business traveler skew, or at least proactively notify customers
Are they really forcing fliers to wait until starlink to get a usable connection?