u/Future_Carpenter_910

▲ 6 r/VPS

Due to what i faced today, I don't recommend Vultr at all. Please read this:

I run a software company and of course I need to manage cloud infrastructure of multiple clients on Vultr/aws/linode/do as an authorised invited manager. Basically each client has his account as administrator, and they add my account to their org as manager.

But one of my client had his payment delayed due to card limits, their account had a warning + suspension, and it affected my personal account as well. My personal account also got suspended . I also got "you need to pay $75 amount" warning on my account so i tried to pay that amount from my account using paypal, card, alipay, but it denies me every time saying "this paypal account is used by other vultr account". Now my account is deactivated, my other clients will face side-effects as well as i can't dig into their cloud services without their admin accounts and i am sure it will flag my device fingerprint and hurt their account.

And Yes sir, that other vultr account that uses the paypal account is my account that is invited to this client's org.

This got escalated like "Your client's account hasn't paid, you pay it personally, but you can't use the paypal or card linked to your account even if it's you paying as a invited manager. If you don't pay for their expense, your account will get disabled as well. The payment method you will use must be unique every time for every linked org".

I never faced this on OVH, Digitalocean, linode, aws. Now my personal account is deactivated as well. What kind of shitty policy is this? Why don't they just keep the money and shut up and let users do their regular work with servers?

Please share if you have similar experiences with other cloud providers.

reddit.com
u/Future_Carpenter_910 — 17 days ago
▲ 20 r/technepal+1 crossposts

Due to what i faced today, I don't recommend Vultr at all. Please read this:

I run a software company and of course I manage cloud infrastructure for clients on Vultr as an authorised invited manager. Basically each client has his account as administrator, and they add my account to their org as manager.

But one of my client had his payment delayed due to card limits, their account had a warning on suspension, and it affected my personal account as well. Mine also got deactivated/suspended. I also got "you need to pay $75 amount" warning on my account so i tried to pay that amount from my account using paypal, card, alipay, but it denies me every time saying "this paypal account is used by other vultr account". Now my account is deactivated, my other clients will face side-effects as well as i can't dig into their cloud services without their admin accounts and i am sure it will flag my device fingerprint and hurt their account.

And Yes sir, that other vultr account that uses the paypal account is my account that is invited to this client's org.

This got escalated like "Your client's account hasn't paid, you pay it personally, but you can't use the paypal or card linked to your account even if it's you paying as a invited manager. If you don't pay for their expense, your account will get disabled as well. The payment method you will use must be unique every time for every linked org".

I never faced this on OVH, Digitalocean, linode, aws. Now my personal account is deactivated as well. What kind of shitty policy is this? Why don't they just keep the money and shut up and let users do their regular work with servers?

Please share if you have similar experiences with other cloud providers.

reddit.com
u/Future_Carpenter_910 — 17 days ago
▲ 3 r/Vultr

I don't recommend Vultr at all. I run a small consultancy and of course I manage cloud infrastructure for clients on Vultr as an authorised invited manager. Basically each client has his account as administrator, and they add my account as manager.

But one client had his payment delayed due to card limits, their account had a warning on suspension, and it affected my personal account as well. Mine also got deactivated. I also got "you need to pay client's $ amount" warning on my account so i tried to pay from my account using paypal, card, alipay, but it denies me every time saying "this paypal account is used by other vultr account". Now my account is deactivated, my other clients will face side-effects as well as i can't dig into their cloud services without their admin accounts and i am sure it will flag my device fingerprint and hurt their account.

And Yes sir, the other vultr account is me, my personal account, who pays for my services as well in personal account. Why can't i pay for my client if i am invited as a account manager? I pay with that same payment card, paypal everywhere, why can't i pay with it for my client, but i can pay with same paypal for my own account??

I never faced this on OVH, Digitalocean, linode, aws. Now my personal account is deactivated as well. What kind of shitty policy is this? Why don't they just keep the money and shut up and let users do their regular work with servers?

Never gonna chose them again, ever in my life and never gonna recommend them as well.

reddit.com
u/Future_Carpenter_910 — 17 days ago