u/Existing_Suit_2760

I have a 100 Mbps Jio Fiber connection. However, my Windows 11 laptop is only getting around 14 Mbps to 26 Mbps download and upload speeds. I am close to the router, and there are only 3-6 devices connected to the network at most, so it's not a congestion issue.

Before this, my laptop was randomly disconnecting from the Wi-Fi entirely, even with full signal strength. I fixed the disconnecting issue, but my speeds are completely tanked.

My Hardware:

• OS: Windows 11
• Wi-Fi Adapter: Intel(R) Wireless-AC 9560 160MHz
• ISP/Router: Jio Fiber (100 Mbps plan)

Speed Test Results (Ookla):

• Ping: 43ms - 45ms
• Download: Drops down to ~14 Mbps (Sometimes spikes to 25 Mbps)
• Upload: ~25 Mbps

Troubleshooting Steps I Have Already Tried: I have already gone through standard troubleshooting, so we can rule these out:

1. Disabled Power Saving: Went into Device Manager > Intel AC 9560 Properties > Power Management, and unchecked "Allow the computer to turn off this device to save power".
2. Forced 5GHz Band: Went to Advanced settings for the Wi-Fi adapter and changed "Preferred Band" to Prefer 5GHz band. (This stopped the random disconnects, but speeds are still bad).
3. Forgot & Reconnected: I "forgot" the Jio_Fiber network in Windows settings and re-entered the password to create a fresh profile.
4. Flushed IP/DNS: Ran Command Prompt as Admin and successfully executed ipconfig /release and ipconfig /renew.

My Questions:

1. Is there a known issue with the Intel AC-9560 card throttling speeds on Windows 11?
2. Could this be a specific router setting inside the Jio Fiber admin panel that I need to change (like channel width)?
3. What should be my next step to get my full 100 Mbps speed back?

Any help is greatly appreciated!

I have a 100 Mbps Jio Fiber connection. However, my Windows 11 laptop is only getting around 14 Mbps to 26 Mbps download and upload speeds. I am close to the router, and there are only 3-6 devices connected to the network at most, so it's not a congestion issue.

Before this, my laptop was randomly disconnecting from the Wi-Fi entirely, even with full signal strength. I fixed the disconnecting issue, but my speeds are completely tanked.

My Hardware:

• OS: Windows 11
• Wi-Fi Adapter: Intel(R) Wireless-AC 9560 160MHz
• ISP/Router: Jio Fiber (100 Mbps plan)

Speed Test Results (Ookla):

• Ping: 43ms - 45ms
• Download: Drops down to ~14 Mbps (Sometimes spikes to 25 Mbps)
• Upload: ~25 Mbps

Troubleshooting Steps I Have Already Tried: I have already gone through standard troubleshooting, so we can rule these out:

1. Disabled Power Saving: Went into Device Manager > Intel AC 9560 Properties > Power Management, and unchecked "Allow the computer to turn off this device to save power".
2. Forced 5GHz Band: Went to Advanced settings for the Wi-Fi adapter and changed "Preferred Band" to Prefer 5GHz band. (This stopped the random disconnects, but speeds are still bad).
3. Forgot & Reconnected: I "forgot" the Jio_Fiber network in Windows settings and re-entered the password to create a fresh profile.
4. Flushed IP/DNS: Ran Command Prompt as Admin and successfully executed ipconfig /release and ipconfig /renew.

My Questions:

1. Is there a known issue with the Intel AC-9560 card throttling speeds on Windows 11?
2. Could this be a specific router setting inside the Jio Fiber admin panel that I need to change (like channel width)?
3. What should be my next step to get my full 100 Mbps speed back?

Any help is greatly appreciated!