u/Different-Band7398

Guys, I really need some advice.

I bought an ASUS ROG Strix G15 in 2023. It worked perfectly fine from 2023 until 2025, but then I started facing an issue where the laptop would power on with the keyboard lights and charging indicators working normally, but the screen would stay completely black.

At first, I searched online and found a YouTube video suggesting that the issue could be related to the keyboard connection. I tried disconnecting and reconnecting the keyboard cable, and surprisingly the display started working again. However, it was clearly not a permanent fix.

Later, I asked for advice in some Telegram tech groups. Initially, I planned to take the laptop to an ASUS service center, but many people warned me that service centers often diagnose it as a motherboard failure and immediately recommend a full motherboard replacement, which can cost around ₹30k–₹40k.

Instead, people suggested taking it to a professional local repair shop. I went to a trusted repair technician I knew personally, and they told me there was an issue on the motherboard which they repaired. After that, the laptop worked completely fine again for quite a while.

Unfortunately, the exact same issue has recently started happening again.

I spoke to people in those Telegram groups once more, and many of them said that this appears to be a common issue or manufacturing defect with some ASUS ROG laptops. According to them, ASUS has repaired this issue free of charge for several users, even in some out-of-warranty cases.

My concern is that since I already had the laptop repaired once at a local repair shop, ASUS might refuse to help me now.

Does anyone here have experience with a similar situation? Is there still any chance ASUS would consider repairing it, or will they reject it because of the previous third-party repair?

Any advice would be appreciated.

Guys, I really need some advice.

I bought an ASUS ROG Strix G15 in 2023. It worked perfectly fine from 2023 until 2025, but then I started facing an issue where the laptop would power on with the keyboard lights and charging indicators working normally, but the screen would stay completely black.

At first, I searched online and found a YouTube video suggesting that the issue could be related to the keyboard connection. I tried disconnecting and reconnecting the keyboard cable, and surprisingly the display started working again. However, it was clearly not a permanent fix.

Later, I asked for advice in some Telegram tech groups. Initially, I planned to take the laptop to an ASUS service center, but many people warned me that service centers often diagnose it as a motherboard failure and immediately recommend a full motherboard replacement, which can cost around ₹30k–₹40k.

Instead, people suggested taking it to a professional local repair shop. I went to a trusted repair technician I knew personally, and they told me there was an issue on the motherboard which they repaired. After that, the laptop worked completely fine again for quite a while.

Unfortunately, the exact same issue has recently started happening again.

I spoke to people in those Telegram groups once more, and many of them said that this appears to be a common issue or manufacturing defect with some ASUS ROG laptops. According to them, ASUS has repaired this issue free of charge for several users, even in some out-of-warranty cases.

My concern is that since I already had the laptop repaired once at a local repair shop, ASUS might refuse to help me now.

Does anyone here have experience with a similar situation? Is there still any chance ASUS would consider repairing it, or will they reject it because of the previous third-party repair?

Any advice would be appreciated.

Guys, I really need some advice.

I bought an ASUS ROG Strix G15 in 2023. It worked perfectly fine from 2023 until 2025, but then I started facing an issue where the laptop would power on with the keyboard lights and charging indicators working normally, but the screen would stay completely black.

At first, I searched online and found a YouTube video suggesting that the issue could be related to the keyboard connection. I tried disconnecting and reconnecting the keyboard cable, and surprisingly the display started working again. However, it was clearly not a permanent fix.

Later, I asked for advice in some Telegram tech groups. Initially, I planned to take the laptop to an ASUS service center, but many people warned me that service centers often diagnose it as a motherboard failure and immediately recommend a full motherboard replacement, which can cost around ₹30k–₹40k.

Instead, people suggested taking it to a professional local repair shop. I went to a trusted repair technician I knew personally, and they told me there was an issue on the motherboard which they repaired. After that, the laptop worked completely fine again for quite a while.

Unfortunately, the exact same issue has recently started happening again.

I spoke to people in those Telegram groups once more, and many of them said that this appears to be a common issue or manufacturing defect with some ASUS ROG laptops. According to them, ASUS has repaired this issue free of charge for several users, even in some out-of-warranty cases.

My concern is that since I already had the laptop repaired once at a local repair shop, ASUS might refuse to help me now.

Does anyone here have experience with a similar situation? Is there still any chance ASUS would consider repairing it, or will they reject it because of the previous third-party repair?

Any advice would be appreciated.