Login

u/DanieloSYT

▲ 24 r/Xiaomi17+2 crossposts

Title : [Xiaomi 17 Ultra / Leitz Phone] Critical bug Telephoto lens motor freezing / not moving anymore Please report it officially

Hey everyone,

A critical bug has been confirmed on the Xiaomi 17 Ultra (Global) and the Leitz Phone Edition: the telephoto lens motor stops working, causing the lens to no longer move.

This results in the camera being unable to focus at zoom levels above 3.2x and in some cases, the camera app crashes entirely after clearing cache.

We got confirmation today that Xiaomi is aware of the issue and their team is investigating. The fix priority depends directly on the number of official reports they receive, so every report counts.

How to report (takes 2 minutes):

- Open the "Services & Feedback" app (pre-installed on your device)

- Describe the issue: telephoto lens not moving / camera unable to zoom above 3.2x

- Attach a screen recording or logs if you can reproduce it

The more of us report it through official channels, the faster it gets escalated and patched.

Don't just comment here please take the time to submit a report.

Thanks 🙏

reddit.com
u/DanieloSYT — 6 days ago
▲ 20 r/XiaomiGlobal

Hello there!

It seems that CN has recently encountered a tele lens issue as well. Since the global version is based on a bug that originated in CN, it appears that CN is now facing the same challenge.

If you happen to experience this issue, it’s likely that a patch will be included in a future release.

Given that the global version takes some time to incorporate features and bug fixes from CN, it might be worth the wait. This is likely based on the initial release, which is 302 from CN.

Versions 304 and 306 have resolved the issue in China, so please wait for global variant.

Thank you so much for your understanding!

u/DanieloSYT — 7 days ago