u/Cultural-Reality-934

Credit card was charged on April 21 (invoice date).

According to Dell’s policy, an order can be returned within 30 days from the invoice date. My delivery date is still uncertain, and I’m concerned I might not receive the laptop by May 21.

Does this mean that if it arrives after the 30-day window, I won’t be able to return it?

I’ve contacted support, but they haven’t been helpful - just standard copy-paste replies saying it’s shipped from Asia and they don’t have more details.

Any advice?

Just checking if anybody recently purchased a new Dell XPS 14 (DA14260). What is your experience? I don't trust sponsored reviews much on YouTube and want to hear from someone firsthand.

I placed my order with a 10% discount, and then after my "Cancel order" button disappeared in a few days, it went on sale with an additional CAD $370 discount. After that, I had a few quite unpleasant interactions with the Order Support staff who refused to match the price and gave me copy-paste generic replies.

Quite disappointed with the support. They didn’t explain anything clearly and eventually stopped replying

Is this laptop worth the money? Did you find any issues?