Trying to make sure I get the right refund from a company, but probably overthinking it.
I recently had to dispute at $2000 charge on my credit card on an auto-renew subscription with a company. I disputed the charge with Chase, when the company only offered me a $1600 refund. The company placed the refund of $1600 on my account. I ended up calling the actual company because the online support was going nowhere. The next day I woke up and found the $2000 refund was put on my account, and the $1600 refund was still pending in my transactions. Today I woke up, and both refunds went through on my credit card. So, now I have two refunds.
My biggest concern is that the charge is still in dispute, and I can't tell who actually refunded my account the $2000. Was it the company or chase. If I ask chase to remove the $1600 refund and return to the company, I'm afraid a few months from now, they'll say my dispute wasn't approved, and they'll take away the $2000 refund as well, and I'll basically still be owing $2000 to someone.