u/Classic-Donut5457

fulfillment starting to break as im scaling, what should I do?

I'm currently at around 30-40 orders/day now and honestly things are getting messier instead of smoother. when I was doing low volume everything felt manageable but now im constantly dealing with delayed orders, customers asking where their package is, bad support and random qc issues popping up and I'm sick of it.

I think I need a proper fulfillment partner to handle that mess for me so I can fully focus on marketing but I don't even know what terms to search for, who's good, and what's the best one to go with for my size?

reddit.com
u/Classic-Donut5457 — 14 hours ago

How is your experience so far with dropshipping suppliers?

I’m getting around 5 to 10 orders a day, but my fulfillment setup is starting to annoy me right now.

I’m using AliExpress, and the issues are mainly slow, inconsistent shipping times, terrible communication, where If I get passed to a different agent, I have to explain everything again, and inconsistent QC. I'm starting to wonder, is it always like this? For anyone doing similar volume, what do you recommend that’s better than AliExpress?

I’m fine paying more if it means more stable shipping and better QC. I just don’t want to move from one bad setup to another.

Any advice and experience is appreciated!

reddit.com
u/Classic-Donut5457 — 2 days ago

fulfillment starting to break as im scaling, what should I do?

I'm a dropshipper, currently at around 30-40 orders/day now and honestly things are getting messier instead of smoother. when I was doing low volume everything felt manageable but now im constantly dealing with delayed orders, customers asking where their package is, bad support and random qc issues popping up and I'm sick of it.

I think I need a proper fulfillment partner to handle that mess for me so I can fully focus on marketing but I don't even know what terms to search for, who's good, and what's the best one to go with for my size?

reddit.com
u/Classic-Donut5457 — 3 days ago