fulfillment starting to break as im scaling, what should I do?
I'm currently at around 30-40 orders/day now and honestly things are getting messier instead of smoother. when I was doing low volume everything felt manageable but now im constantly dealing with delayed orders, customers asking where their package is, bad support and random qc issues popping up and I'm sick of it.
I think I need a proper fulfillment partner to handle that mess for me so I can fully focus on marketing but I don't even know what terms to search for, who's good, and what's the best one to go with for my size?