r/dropshipping

I need to start drop shipping or not because it too tough to run ads 😔 but if you know the right path can you guide me

Does cold traffic actually convert if the ad is good,trust worthy website and good product? I always see people on tiktok saying you need a full brand identity, but i see alot of people doing the opposite.. sorry for the rookie question.. basically does cold traffic actually convert if everything is set up well? Thanks have a great monday 😊

Hi! My name is Alfredo from the Philippines. Sharing a few observations from working in customer support for U.S.-based companies (AT&T and Uber) for 5 years, handling phone, email, and live chat in fast-paced and high-volume environments.

From experience, the way customer support and social media are handled can have a noticeable impact on customer satisfaction and retention, especially for eCommerce and service-based businesses.

A few things that tend to make a difference:

PROFESSIONAL CUSTOMER SUPPORT

(Results: faster resolution, higher customer satisfaction, fewer complaints)

• Responding to inquiries across phone, email, and live chat with clear, professional, and customer-focused communication
• Resolving issues quickly and accurately (order status, shipping delays, refunds/returns, cancellations, damaged and missing items, payment issues, complaints)
• Following up to ensure full resolution and improved customer satisfaction
• Keeping detailed and accurate records in CRM/ticketing systems for better tracking and efficiency

SOCIAL MEDIA SUPPORT

(Results: more engagement, better conversion, stronger brand trust)

• Planning and scheduling content to keep the brand active and visible
• Creating posts with clear messaging and benefits that encourage engagement and potential conversions
• Encouraging reviews and organizing feedback to improve products/services
• Identifying common questions and turning them into FAQs to reduce repetitive inquiries
• Responding to comments and DMs promptly to maintain a consistent brand voice
• Following up after purchases to improve retention and build long-term customer relationships

In many cases, small and consistent improvements in these areas can lead to better response times, fewer complaints, and stronger customer relationships over time.

Just putting this out there for discussion. Curious to hear what’s been working for others as well.

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As in, would it be smart to run ads for a product without a proper site, just to see if it pulls in visitors?

I tried using QuickSync ( www.quicksync.pro) for my store, and honestly, I wouldn’t recommend it to anyone right now.

The product itself feels buggy things don’t sync properly, and you don’t even realize it until it starts affecting orders or inventory. That’s where it gets dangerous, because you end up losing money without immediately knowing why.

What made it worse was the support. Slow responses, no real ownership, and most of the time it feels like you’re just going in circles instead of getting actual solutions.

They also push updates without any clear communication. Features change or break without notice, which is the last thing you want when your business depends on stability.

If you’re a seller relying on accurate data and smooth operations, this kind of unpredictability is a big risk.

Just sharing my experience so others can make a more informed decision.

do I just dm some guy on Alibaba and ask if he can ship the items

I was wondering for a while now, is there any suppliers that I could use in food market? Like I want to start selling some kind of food or consumables, but I’m not really sure how to find a right supplier. Please help.

Hey everyone,

I’m currently stuck trying to get Shopify Payments approved and could really use some advice.

I run an ecom store and operate through a Canadian corporation. My business is fully online and I handle everything from Canada (marketing, customer support, etc.), but I use third-party suppliers for fulfillment (basically dropshipping).

Shopify is now asking me to provide “physical presence” in Canada — like a warehouse, 3PL, or some kind of operational proof beyond just my residential address.

The issue is:

- I don’t hold inventory right now

- I’m using suppliers to ship orders

- I was planning to move to a warehouse/3PL only after scaling

So now I’m stuck between:

1. Trying to prove physical presence somehow (not sure what actually works)

2. Switching to holding inventory / 3PL earlier than planned

3. Just using PayPal or another provider and dealing with higher fees for now

Has anyone here dealt with this before?

- What did you show Shopify to get approved?

- Is a fulfillment agreement enough?

- Do I actually need a warehouse/3PL at this stage?

Would really appreciate any real experiences or advice 🙏

Hello, I’m currently in search for an agent in China who could ship personal medium sized (3-6kg) or sometimes bigger (6-9kg) parcels to Europe. Agent should be able to:

• contact the seller (if needed)

• order parcels on my behalf

• send me quality control photos

• consolidate packages

• ship them to Lithuania

I’m looking to send parcels from marketplaces such as Weidian and Taobao. If you’re an agent that could fulfil all of these requests feel free to comment or DM me!

I love Evolve, I got it for $1.5k per month, and I learnt a lot of media buying and, most importantly, how to make high-performing creatives and do customer research properly. Now my team members are going through it. If you are interested, just msg me, I might just give you access to it so u don’t have to pay $1.5k per month for it.

Overall, my hit rate has improved, and I know how to make really good creatives, but the essential part was learning to do deep customer research properly and using their own words and phrases in my creatives, so it’s tailored to them. They released a bunch of new stuff not long ago (the new AI module, a 2h+ long avatar training on how to find good customer avatars and how to know them better than they know themselves…), and there are a lot of ppl inside doing $100k/days+. It’s really worth it, but if you can’t afford it, I would highly recommend watching their free content on YouTube. They share a lot of value compared to the classic dropshipping/ecom gurus.

And I might be able to share it if you are interested, just msg me, I might just give you access to it so u don’t have to pay the full price. It really covers everything.

Most dropshipping stores fail because they look like scams. When a random customer from an ad has a doubt about shipping or technical specs and can't get an answer right now, they leave.

I’ve been testing a few things to fix the low conversion on my organic traffic. What I found is that the biggest leak isn't the price - it's the Reasoning Gap.

Standard chatbots just repeat FAQ text, which doesn't build trust. I've switched to using autonomous sales logic instead. Basically, it’s a system that actually reasons through the buyer's doubts (like a real sales expert) 24/7. It handles the technical objections while I’m asleep, and the difference in "Add to Cart" completion is insane.

If you have traffic but no sales, stop tweaking your colors and start looking at how you handle pre-sale doubts.

Anyone else tired of dumb bots that just annoy customers? How are you guys handling technical questions from global customers in different time zones?

Been grinding away at trying to figure out drop shipping for around 2 months now, tbh loving the learning and journey , I spend all day on weekends and as soon as I get home from work till I go to bed trying to better the store, creatives and find niches to expand into

I got my first sale maybe 4 days into the journey and it felt unbelievable and since then my drive has been through the roof, watching YouTube videos every second of spare time trying to learn etc and since making the first sale I’ve had around 15 orders over all but I’m finding that the product just isn’t cutting it, sure it’s making sales here and there but my ad spend is through the roof and nowhere near profitable and in turn losing a shitload of money. I’ve been trying to test new angles and new products but nothing is sticking .

I have been using kalodata,pipiads, winninghunter,gethookd and idk if I just don’t have my fingers on the pulse of what people want or what but it seems like I’m too late to the product or something

Would love some feedback even by dm on ways I can do some research finding products, niches and what might work - appreciate any help

I have contacted a few chinese suppliers on aliexpress selling a certain technology product, I have asked them about product branding and asked for a sample, but all they say is OK to all my requests and ignore me, I have tried to be professional about it but its not getting anywhere, is this even possible with these people?

From what I’ve seen, email and Shopify Inbox work at first, but once inquiries pile up (returns, refunds, exchange, delays, etc.) it gets harder to stay organized. Curious what systems or tools people are using long-term.