u/ChickenBallWednesday

I have recently purchased a PC with the specs listed below that has had an issue since I originally purchased it. When I am using it, occasionally both screens I use turn black and the fans in the PC ramp up to 100% speed which I can only get out of by holding the power button on the PC. It seems to happen under all types of load whether it's gaming or just watching videos on a browser. I have had it sent for repair 3 times under warranty and both times the only replacement I have been given is a swapped motherboard and the issue still has not been solved. I have tried using a different power outlet and a different surge protector as well as a different power cable and the issue still persists. This happens whether I have my GPU drivers installed or not, and I have wiped them using DDU multiple times as well as full wiped the PC. Please could anyone give me suggestions on what the issue may be.

Specifications:

AMD RYZEN 7 8300X3D

AMD B850 Motherboard

RTX 5080

32GB DDR5 RAM

Windows 11

2TB NVME

850w 80plus gold PSU

Just to mention the PC is a prebuilt, not custom

reddit.com
u/ChickenBallWednesday — 7 days ago

I have recently purchased a PC with the specs listed below that has had an issue since I originally purchased it. When I am using it, occasionally both screens I use turn black and the fans in the PC ramp up to 100% speed which I can only get out of by holding the power button on the PC. It seems to happen under all types of load whether it's gaming or just watching videos on a browser. I have had it sent for repair 3 times under warranty and both times the only replacement I have been given is a swapped motherboard and the issue still has not been solved. I have tried using a different power outlet and a different surge protector as well as a different power cable and the issue still persists. This happens whether I have my GPU drivers installed or not, and I have wiped them using DDU multiple times as well as full wiped the PC. Please could anyone give me suggestions on what the issue may be.

Specifications:

AMD RYZEN 7 8300X3D

AMD B850 Motherboard

RTX 5080

32GB DDR5 RAM

Windows 11

2TB NVME

850w 80plus gold PSU

Edit: This is a prebuilt, I did not put it together

reddit.com
u/ChickenBallWednesday — 7 days ago