Hey, so my partner has applied for a certificate of travel here in the uk, my partner has lived here since he was a child from Ukraine but has never had a passport as he came here on his fathers. He has ILR and is actively being refused a Ukrainian passport as he is not recognised as a citizen of the country despite being born there and having a Ukrainian birth certificate. But they will not provide an official letter to this effect for whatever reason….
We applied for the CoT back in February and have just received an email saying they have sent a letter to our address on the 20th of April which we have not received and the follow up email was sent on the 2nd of May to say we need to respond to the letter needing more evidence from the Ukrainian embassy but in our cover letter we already stated that we can’t get one!
Is the email a generic email sent when they are processing applications since we didn’t receive a letter? There is no number to call so we don’t know who to contact and we are super worried…
I’m worried he will be rejected for something completely out of our control despite almost 2 years of effort dealing with the Ukrainian embassy, countless attempts at getting appointments only to be turned away at the reception! this is our last effort to try and get him some form of travel document so we can travel together.
Has anyone else dealt with this? Any advice is appreciated please :(