u/Bitter_Demand6901

Our truck was hit by a red light runner and we were not found liable. We have over $5k damages on the estimate they provided but they are cutting us a check for only $900 wtf!? They’re only replacing the bumper and the winch but the real problem are the motor mounts and suspension. The truck is NOT SAFE TO DRIVE without those two being fixed. We don’t understand their logic here. We’ve cancelled the payment offer twice now and waiting for a call back from the manager to explain why they can’t cover what was on the estimate. What is going on? We already have our personal lawyer getting ready to sue the other party but I’m wondering if this is gonna be another battle added as well…

Any customers dealt with something similar? Or State Farm employees can you guys give your thoughts as to why they won’t fix the parts needed to make the truck actually SAFE TO DRIVE?

Edit: I’m the one insured by State Farm. I can’t file I claim with the other party because she lied and her insurance believed her which is why we’re gonna sue her.

This crazy lady was speeding, ran her red light and my truck t-boned her. Unfortunately, no witnesses, I didn’t have a dash cam but I have a video and audio recording of her admitting fault. I’m fucked because police never showed up so I had to file online but her insurance basically said it wasn’t “good enough” because they weren’t physically present and didn’t find her at fault. Luckily, my insurance took my side. She lied and said her light was green and now I can’t file a claim through them for the damage my insurance won’t cover. I wanted to ask the police department about the traffic laws of that intersection to prove my point but no one has gotten back to me. I’m paying my deductible but my truck has aftermarket parts (lift kit, winch is broken, suspension is fucked up, etc) and has been a pain in the ass to repair because it’s been going from one shop to another. My insurance company is a pain as well and getting someone on the phone is like pulling teeth while they are also trying to be as cheap as possible (State Farm). The coverage for my rental will expire soon and I’ll need to pay out of pocket for that too. This whole thing is a mess. I was just living my life and was 2 blocks away from home when this crazy bitch comes into my life.

I want to sue that lying sack of shit. She’s caused my family so much stress. I’m about to see a therapist too from the PTSD she caused…I mean the crazy bitch came from out of now where and now I worry when my kids are in the car. How can I make her life a living hell in the meantime? Oh, according to the address on her driver’s license, she lives 2 streets down..basically my neighbor lmfao 😂

Edited for typos