u/BamboozledHamboozled

So I have had my K3M with Ace Pro for a couple of months, if that. No issues with the printer until I used a filament from Creality that it decided it didn't like. Eventually, I kept getting a broken filament / clog error, which I resolved, and then from there, everything went to hell.

The printer no longer can see the Ace Pro at all, and the AP itself is no longer grabbing filament and feeding it through - it's pushing it backwards and then giving up, which leaves me with the only option of manually feeding it through the tube.

I did the general troubleshooting AnyCubic recommended; I don't mind getting my hands dirty with that sort of thing, but literally nothing they have suggested has helped nor is relevant to the issue.

Right now, I'm getting zero recognition from the printer. The data cable flickered recognition a few times after clearing the "clog", then basically died. I do get continuity from each pin end-to-end on the cable, but I realize that doesn't mean it's not faulty. I also removed the silver cover on the AP and ensured all connectors were seated correctly, which they were. And I also disassembled the AC's USBHUB_VO.3 daughter board (data cable input), checked continuity from input to output points, and it passed.

Has anyone else had this issue before? I am trying not to kick myself for what now seems like a waste of over $700, especially because I'm using it for my business. My next step as a temp. fix is to just revert back to a single spool and eliminating the AP completely until I can fix it, but overall, that isn't a real solution and I'm starting to think AnyCubic is as bad as their worst reviews report. Any help is greatly appreciated.

So I have had my K3M with Ace Pro for a couple of months, if that. No issues with the printer until I used a filament from Creality that it decided it didn't like. Eventually, I kept getting a broken filament / clog error, which I resolved, and then from there, everything went to hell.

The printer no longer can see the Ace Pro at all, and the AP itself is no longer grabbing filament and feeding it through - it's pushing it backwards and then giving up, which leaves me with the only option of manually feeding it through the tube.

I did the general troubleshooting AnyCubic recommended; I don't mind getting my hands dirty with that sort of thing, but literally nothing they have suggested has helped nor is relevant to the issue.

Right now, I'm getting zero recognition from the printer. The data cable flickered recognition a few times after clearing the "clog", then basically died. I do get continuity from each pin end-to-end on the cable, but I realize that doesn't mean it's not faulty. I also removed the silver cover on the AP and ensured all connectors were seated correctly, which they were. And I also disassembled the AC's USBHUB_VO.3 daughter board (data cable input), checked continuity from input to output points, and it passed.

Has anyone else had this issue before? I am trying not to kick myself for what now seems like a waste of over $700, especially because I'm using it for my business. My next step as a temp. fix is to just revert back to a single spool and eliminating the AP completely until I can fix it, but overall, that isn't a real solution and I'm starting to think AnyCubic is as bad as their worst reviews report. Any help is greatly appreciated.

I used to sell a lot of electronics on eBay years ago, and after a break, just came back this year. I’ve noticed a few buyers have tried returning items because, while tested and working, they feel it doesn’t meet professional refurbished standards, which our items are not and do not claim to be. I have had a few customers send me pictures of benchmarking software showing how the item they received isn’t meeting the benchmarks of the item as if it was brand new. I’ve never had an issue selling these kinds of products in the past, so this seems new to me. Is this a new thing now?