u/Apprehensive-Monk-58

MSI MAG monitor black screen 1–3 seconds (NVIDIA) — reproducible on specific websites?

Hi everyone,

I’m using an MSI MAG 100Hz monitor (HDMI) with an NVIDIA GPU, and I’m facing a strange issue that I can’t fully understand.

🧩 Problem:

The screen randomly goes completely black for 1–3 seconds, then comes back to normal.

📌 Important details:

Happens only on desktop / browsing

Does NOT happen in games

More noticeable on some websites (especially Kick)

No “No Signal” message — just full black screen then returns

Feels like a full signal drop or reset, not flickering

🧪 What I already tried:

Different HDMI cables

Clean NVIDIA driver reinstall

Disabled Hardware Acceleration in browser

Disabled MPO in Windows

Tested 60Hz and other refresh rates

Tested another PC → same issue still happens

So the issue seems to follow the monitor.

🔍 Additional test (important):

If anyone here owns the MSI MAG monitor, could you please try this:

Open the website Kick

Refresh the page 3–4 times quickly

Check if the screen goes completely black for 1–3 seconds and then returns

I’m trying to confirm if this is reproducible or specific to my setup.

❓ Question:

Is this a known issue with MSI MAG monitors (HDMI/scaler/firmware), or something related to NVIDIA driver/handshake behavior?

Any help or similar experiences would be appreciated.

reddit.com
u/Apprehensive-Monk-58 — 18 hours ago

MSI MAG monitor black screen 1–3 seconds (NVIDIA) — reproducible on specific websites?

Hi everyone,

I’m using an MSI MAG 100Hz monitor (HDMI) with an NVIDIA GPU, and I’m facing a strange issue that I can’t fully understand.

🧩 Problem:

The screen randomly goes completely black for 1–3 seconds, then comes back to normal.

📌 Important details:

Happens only on desktop / browsing

Does NOT happen in games

More noticeable on some websites (especially Kick)

No “No Signal” message — just full black screen then returns

Feels like a full signal drop or reset, not flickering

🧪 What I already tried:

Different HDMI cables

Clean NVIDIA driver reinstall

Disabled Hardware Acceleration in browser

Disabled MPO in Windows

Tested 60Hz and other refresh rates

Tested another PC → same issue still happens

So the issue seems to follow the monitor.

🔍 Additional test (important):

If anyone here owns the MSI MAG monitor, could you please try this:

Open the website Kick

Refresh the page 3–4 times quickly

Check if the screen goes completely black for 1–3 seconds and then returns

I’m trying to confirm if this is reproducible or specific to my setup.

❓ Question:

Is this a known issue with MSI MAG monitors (HDMI/scaler/firmware), or something related to NVIDIA driver/handshake behavior?

Any help or similar experiences would be appreciated.

reddit.com
u/Apprehensive-Monk-58 — 18 hours ago

Hi everyone,

I honestly don’t know what to do anymore. I own a Gigabyte G24F2, and after normal use, it suddenly developed vertical lines on the screen — no damage, no misuse, nothing.

I returned it to the shop, waited almost a full month, and then got the response: warranty refused. No real explanation, just that it’s “not covered.”

What makes this even more frustrating is that my warranty is still valid until mid-2027, so I genuinely don’t understand how this can be denied.

This is incredibly disappointing. This looks like a clear panel defect, and from what I’ve seen, it’s not even a rare issue with this model. I trusted Gigabyte as a brand, but this experience has completely changed that.

How is a defect that appears during normal use not covered by warranty?

If anyone from Gigabyte is reading this, I’m asking you to please step in and look into my case. I have all the details, including the service agent’s name and contact information.

At this point, I just want a fair resolution.

Has anyone else gone through this and managed to get support? Any advice would be appreciated.

Thank you.

reddit.com
u/Apprehensive-Monk-58 — 21 days ago