r/PcRetailers

I have a 32gb x 2 pair of DDR 5 patriot viper ram. one of the ram sticks died. I'm 99% sure of it, the working ram will boot alone and it will boot in the slot the bad ram was in. so it's almost certainly the ram stick.

I want to RMA that ram because it's insanely expensive to replace right now. But is Patriot one of those companies that makes you send both modules back as a matched pair? That would shut down my ability to use my PC for as long as it took for them to receive, evaluate, and ship me a new set of RAM.

Is it possible they'll let me send in only the bad one? Or that they can do cross ship, or perhaps send out the replacement first (putting a hold / deposit on my credit card or whatever) and then I can mail back both sticks after I receive the new ones?

Hello,

my RAMM Lexer ARES OC BLK DDR5-6000 C32 32GB K2 stopped working out of nowhere. I bought it for 80€ a little more than a year ago. Now my question is, does anyone have experience with the limited lifetime warranty they offer? I want to start the RMA, but can they just give me a refund or can I expect to get a new RAM kit? Obviously getting back 80€ would be nowhere near enough to get new RAM. So, are there any good news for me?