I made an order for Internet service with gateway included a week ago. I got an order confirmation and my bill but no email or any communication about the gateway. Do new customers get tracking for the gateway or is this normal procedure? It makes it hard to know if something’s wrong or not and when I’m expected to have internet in my home.
Kind of confused but I disputed a subscription transaction for a service I don’t use as UAT which is technically not a valid reason for a dispute but I did it anyway. I got the case outcome as siding with the seller today. I get an email hours later saying they sided with me and I’m getting a refund (which I actually did get credited back shortly after) under a completely different case ID. When I click on more details it still shows the case I lost. Not complaining but thought this was weird. Anyone know what happened here?